Comments for New Current Cost CC128 at http://www.automatedhome.co.uk , comment 1 to 4 out of 4 comments http://www.automatedhome.co.uk Fri, 19 Mar 2010 08:40:27 +0100 FeedCreator 1.7.2 http://www.automatedhome.co.uk/New-Products/New-Current-Cost-CC128.html#comment-767 I just got my new cc128 before I ordered customer service was great, we'll see how it is if I run into any issues... I am now in the process of trying to get the xml data out to my mac -Jason - Jason Meredith Fri, 08 Jan 2010 20:27:51 +0100 http://www.automatedhome.co.uk/New-Products/New-Current-Cost-CC128.html#comment-527 I ordered one of these back in March. Pretty good devices if you want to download the data to a PC, but otherwise I would recommend you avoid and go with a company that will offer some customer service. The service from this company, in my experience, was regularly slapdash and incompetent. Here's what happened to me, when I elected to pay via BACS: - requested via email to pay using bank transfer - waited nine days for a response - had to chase firm by email and two voicemails - had to email again, copying in their PR company - received tel call and firm promised to find bank details to phone them through - waited another day - another email from me at this point was left unreplied to - sent some suggestions on how Current Cost could improve their awful customer service, by email, which was again unreplied to - complained to Current Cost by email, getting cheesed off at this point - received general apology by email, but it did not explain why I'd received such poor service - persisted for an explanation as to why the service I'd received was so bad, explaining that ebay recommends an attempt at dispute resolution before neutral feedback is left - email came back promising contact from Managing Director or Key Account Manager in two weeks - this never materialised Unfortunately I left it too long before I could register neutral/poor feedback on ebay, which is lucky for the firm in question. My advice therefore would be - if you just want to keep an eye on your consumption, and are not interested in the PC data transfer, avoid if you can! - Jon Sun, 16 Aug 2009 09:28:27 +0100 http://www.automatedhome.co.uk/New-Products/New-Current-Cost-CC128.html#comment-275 Damn, and I've just received mine. - Duncan Sample Fri, 23 Jan 2009 12:23:13 +0100 http://www.automatedhome.co.uk/New-Products/New-Current-Cost-CC128.html#comment-256 Information from Current Cost say that this will be released by end of Jan for £45 (same as current model). - mike Wed, 07 Jan 2009 13:27:51 +0100