After spending two evenings configuring, enrolling and mounting all the 10 door contacts, 2 PIR sensors, KP-160 keypad, keyfobs and external alarm everything worked as designed except the the system can't detect the GSM-350 PG2 module (with and without SIM card insalled)
I did a Diagnostic test (Installer Menu -> 07: Diagnostics -> GSM/GPRS) and the result returned the message "GSM not found".
I reported the problem to the dealer and I got a RMA replacement GSM-350 Module.
Now, after installing replacement GSM module, the Powermaster-30 still can't detect the GSM module. The Diagnostics still shows "GSM not found"
Yes, I took all precautions of disabling the mains and the battery pack power to the Control Panel before installing the GSM-350 module.
Is there something else I should be doing or is the Control Panel itself faulty?? Perhaps a jumper in the panel or I need a RS-232 module as well? I am at my wits end trying to figure out what can go wrong with such simple installation. I am trying to avoid Factory Reset and lose all the devices configuration.
I am also in contact with the dealer and waiting for a reply.
Thanks in advance for your help.
I did a Diagnostic test (Installer Menu -> 07: Diagnostics -> GSM/GPRS) and the result returned the message "GSM not found".
I reported the problem to the dealer and I got a RMA replacement GSM-350 Module.
Now, after installing replacement GSM module, the Powermaster-30 still can't detect the GSM module. The Diagnostics still shows "GSM not found"
Yes, I took all precautions of disabling the mains and the battery pack power to the Control Panel before installing the GSM-350 module.
Is there something else I should be doing or is the Control Panel itself faulty?? Perhaps a jumper in the panel or I need a RS-232 module as well? I am at my wits end trying to figure out what can go wrong with such simple installation. I am trying to avoid Factory Reset and lose all the devices configuration.
I am also in contact with the dealer and waiting for a reply.
Thanks in advance for your help.
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