Originally posted by garmcqui
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Evohome - boiler on VERY frequently
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Originally posted by erik View PostOf course, it would help if Evohome was able to show the actually measured temperature instead of some 'rounding' that's always biased (lie'ing) towards setpoint.
This is a heating controls forum. I did not see a badge saying Honeywell or evohome only posts. This is not a place to start a war with Honeywell.
I have run several forums over the years and people are reluctant to post when there is negativity on each post that someone puts up.
The people who post on the forum want 'constructive' answers to their posts and not to be spammed with your negativity about your own limited experience.
All I can read is top brake and rameses trying to help people who want to know more about the products and you on full attack back at them at every step - this is not nice to read by existing or new forum members.
This is just my 2p and if I was a forum moderator you would be warned for your poor behaviour towards other human beings on this forum who spend their time and experience with you.
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Originally posted by erik View PostOf course, it would help if Evohome was able to show the actually measured temperature instead of some 'rounding' that's always biased (lie'ing) towards setpoint.
Incidentally, elsewhere in this forum a member said he has called his custom menu to boost heat "Wife feeling cold". I like that! I may emulate it!
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@Evohome shop: I have been in contact with the supplier, they were going to take the product back (not working as advertised). But then they got me in contact with Honeywelll to try and solve it instead. I have been in contact with very nice people from Honeywell for a long time now. Awaiting the outcome. No problem there, at all.
My only gripe is that certain people on this forum are constantly ignoring/deny'ing anything that could point to a flaw in the system. They are trying to make it seem like it MUST be the user who's doing something wrong. This is unfair to customers who spent a lot of money on a product and who spent a lot of time reading up on and testing and monitoring the behavior. Why is it so hard to believe something could be wrong?
I've been helpful and constructive in posts, haven't you seen them? It's not just my own limited experience by the way. Many are experiencing the same. I've spoken to several of them on several forums. Lots of them have returned the product. Wouldn't it be better if it actually got solved??? Wouldn't that be better for everyone? Including people who make a living out of selling this product? (you)
In another post I already explained that I don't mind much if there's a mistake in a product, it's only human. What's more important is how it's dealt with once reported. Dismissing everything as user mistake is not the way to go.
@G4RHL: if the reading is not that important, then why do they specifically code it so that it's always shown as if it's closer to setpoint than it actually is? Why not just show true reading (at least in installer mode or something)?Last edited by erik; 16 March 2015, 10:33 PM.
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This thread is now closed.
Members are free to start new threads, however anyone trolling by constantly posting negative remarks will have their membership suspended or terminated.
Thanks for your understanding.
M.
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