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Dear evohome/Szt/voice users
Planned Maintenance - Total Connect Comfort server outage
The Total Connect Comfort servers will undergo planned maintenance at the following point in time:
• Start: May 12th 7:00 AM (UTC) (8:00 BST GMT)
• End: May 12th 11:00 AM (UTC) (12:00 BST GMT)
During the outage customers will not be able to access the Total Connect Comfort web or app, or make API calls (e.g. via IFTTT).
When customers will want to connect, a notice will tell them that maintenance activities are carried out and ask them to check back later.
The heating system will continue to operate normally during this time.
We apologise for any inconvenience caused but the downtime will be used to continue to maintain the platform and ensure the integrity and security of the service.
Customers are not required to take action – service will resume normally.
Planned Maintenance - Total Connect Comfort server outage
The Total Connect Comfort servers will undergo planned maintenance at the following point in time:
• Start: May 12th 7:00 AM (UTC) (8:00 BST GMT)
• End: May 12th 11:00 AM (UTC) (12:00 BST GMT)
During the outage customers will not be able to access the Total Connect Comfort web or app, or make API calls (e.g. via IFTTT).
When customers will want to connect, a notice will tell them that maintenance activities are carried out and ask them to check back later.
The heating system will continue to operate normally during this time.
We apologise for any inconvenience caused but the downtime will be used to continue to maintain the platform and ensure the integrity and security of the service.
Customers are not required to take action – service will resume normally.