OpenTherm control behaviour

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  • rotor
    Automated Home Guru
    • Aug 2015
    • 124

    Originally posted by HenGus View Post
    I am a bit confused. The way that this reads is the Ideal buys its boiler PCBs from Honeywell. It seems strange to me that if one supplier is manufacturing both the opentherm bridge and the PCB that this type of issue has arisen.
    Just looking at all of Honeywell's thermostat products, I get the impression that it's a very disjointed company.

    Comment

    • HenGus
      Automated Home Legend
      • May 2014
      • 1001

      Originally posted by rotor View Post
      Just looking at all of Honeywell's thermostat products, I get the impression that it's a very disjointed company.
      You might be right, but I would expect them to test their PCBs with their very own bridge at the very least. Or conversely, test their bridge with the PCBs that they manufacture given that the issue is that Evohome with an Opentherm bridge appears to be overriding boiler PCB settings.

      It does beg the question 'is Honeywell 100% confident that the bridge is not the issue'? I ask because having had one installed, I have a vested interest.

      Comment

      • paulockenden
        Automated Home Legend
        • Apr 2015
        • 1719

        Maybe "Honeywell have provided us with updated boards" was a typo?

        P.

        Comment

        • kimber.kimber
          Automated Home Sr Member
          • Jan 2017
          • 89

          Originally posted by paulockenden View Post
          Maybe "Honeywell have provided us with updated boards" was a typo?

          P.

          Not from me! I'm assuming that they have been working with Honeywell with regards to the logic on the board, or something similar. I would be surprised if Ideal were sourcing their control boards from Honeywell, however that said they are a massive company, making everything from turbochargers to heating controls, so who knows!

          Like I said, I'm going to do a little more digging, but also don't want to upset the apple cart.

          Comment

          • kimber.kimber
            Automated Home Sr Member
            • Jan 2017
            • 89

            Actually it might not have been a typo... Maybe one arm of Honeywell doesn't talk to the other...

            Comment

            • The EVOHOME Shop
              Site Sponsor
              • Dec 2014
              • 483

              Originally posted by HenGus View Post
              You might be right, but I would expect them to test their PCBs with their very own bridge at the very least. Or conversely, test their bridge with the PCBs that they manufacture given that the issue is that Evohome with an Opentherm bridge appears to be overriding boiler PCB settings.

              It does beg the question 'is Honeywell 100% confident that the bridge is not the issue'? I ask because having had one installed, I have a vested interest.
              Honeywell is a vast company with many different departments. Not easy to navigate internally I would imagine.

              I am personally confident there is nothing wrong with the OpenTherm Bridge Hengus.

              After much testing and monitoring of OpenTherm systems (including the R8810) over the past week, I have discovered ways of ensuring the evohome system works with OpenTherm and Intergas boilers - something thought not possible in the past. I now have 3 evohome systems working with Intergas and all are multi zone.

              What boiler was the PCB issue with? What exactly was happening?

              Comment

              • Rameses
                Industry Expert
                • Nov 2014
                • 446

                Hengus - do you have a call logged with us? If so can I get the case # and you DM me it please
                getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own

                Comment

                • HenGus
                  Automated Home Legend
                  • May 2014
                  • 1001

                  Originally posted by Rameses View Post
                  Hengus - do you have a call logged with us? If so can I get the case # and you DM me it please
                  No case open at the moment. My Atag IS24 is connected to Evohome via an OT bridge. HW control is absolutely fine (ie; the boiler is limited to the max flow temperature set in the boiler profile.) My slight concern, based on about 3 weeks of CH in early April under OT control, is that the boiler is very slow to get into condensing mode which rather defeats the object of having a modern efficient boiler. Other posters have suggested that other OT controls such as Remeha effectively start the boiler in a condensing mode. All my installer will say is that what I am observing is down to Honeywell/Evohome's 'fuzzy logic'. I should add that I deliberately set up HW heating outwith the CH On time to ensure that the boiler was just providing CH.

                  Having invested some £000s of in a new boiler, I am obviously keen to know with as much certainty as possible that Evohome OT control will not damage the boiler or reduce its useful life.

                  Comment

                  • Rameses
                    Industry Expert
                    • Nov 2014
                    • 446

                    Need you to log a call so as to get you injected into the 'process' - posting here will not initiate that.

                    Once a call is logged all sorts of good things happen - your system can be monitored, people get aligned, etc
                    getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own

                    Comment

                    • HenGus
                      Automated Home Legend
                      • May 2014
                      • 1001

                      Originally posted by Rameses View Post
                      Need you to log a call so as to get you injected into the 'process' - posting here will not initiate that.

                      Once a call is logged all sorts of good things happen - your system can be monitored, people get aligned, etc
                      Thanks. Will do.

                      Comment

                      • StephenC
                        Automated Home Guru
                        • Feb 2017
                        • 102

                        Originally posted by Rameses View Post
                        I have passed on to the team. And Opentherm are in the mix as well.
                        Just seen this @Rameses.

                        I've had to revert back to BDR91 due to excessive temps. It's just not possible in this weather to have the OpenTherm R8810 controlling my boiler. In the depths of winter, then of course the issue is less pronounced. I still have the R8810 OT bridge, so can put in back into control the boiler if needed.

                        I did have a call logged previously as well to add to this (case ref: 14575585) - does this help as there was monitoring of my device and OT bridge earlier in the year?

                        Stephen

                        Comment

                        • fergie
                          Automated Home Sr Member
                          • Mar 2017
                          • 92

                          What boiler do you have Stephen?

                          Comment

                          • StephenC
                            Automated Home Guru
                            • Feb 2017
                            • 102

                            Originally posted by fergie View Post
                            What boiler do you have Stephen?
                            Hi,

                            I have a Viessmann Vitodens 111-W Storage Combi 35KW (installed 2014 - and has rotary DHW and CH temp controls. Newer models have LCD screen with digital controls)





                            See here for my journey (So far) with Opentherm:



                            Stephen

                            Comment

                            • kimber.kimber
                              Automated Home Sr Member
                              • Jan 2017
                              • 89

                              So today Ideal have been out and replace the PCB in the boiler. Now the knob on the front controls the temperature of the flow and it isn’t over ridden to max whenever there is a heat demand. Also for the first time, I’ve seen boiler efficiency over 50%. This is a measure of how long the boiler is in condensing mode.

                              Still need to see how it gets on with modulating the temps. But for now it definitely seems like an improvement.

                              Comment

                              • DBMandrake
                                Automated Home Legend
                                • Sep 2014
                                • 2361

                                Didn't take long did it...

                                Comment

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