Back in January 2016 our post Say Hello, Z-Wave Goodbye seemed to strike a chord with readers. We wrote…
…even though Z-Wave is a ‘standard’ there’s a growing issue that needs to be addressed. Every time a new device is launched you have to ask yourself – is this supported in my Z-Wave setup?
Well, now one of the UK’s largest smart home retailers has started to express their frustration too. Here’s the conclusion from their recent round-up of new Z-Wave devices…
To be frank, we’re really disappointed with how the device and controller manufacturers fail to work together to ensure that their devices work perfectly out-of-the-box in the most common controllers!
This isn’t a new situation by any means, it’s been like this for YEARS and we find ourselves asking the same question over and over again – exactly how many devices do they expect to sell if they don’t WORK in any of the controllers? It doesn’t matter one jot if the device is “technically compliant” if it DOES NOT WORK!
It seems absolutely crazy to us that this situation continues to occur, it’s not like these devices are dreamed up on a Friday night and roll out the factory on a Monday morning to hit the retailer shelves the following day! Devices like this typically take months and months to develop, why not work with the controller manufacturer during that time to ensure that the devices work perfectly once they go on sale?
Sadly it seems that our constant pleas are ignored and that we’ll have to bumble along with the way things are for the foreseeable future 🙁
Now, it’s one thing for Automated Home to criticise the situation, we’ve no skin in the game.
But when a company like Vesternet, whose livelihood depends on selling Z-Wave, starts to show their frustration publicly like this, then surely it’s a pretty strong sign that something’s badly wrong.
Z-Wave has become just another frustrating smart home system, full of compatibility complications for home owners.
So Z-Wave, how are you going to fix this, and fast?
[UPDATE – Read Z-Wave’s Reply here]