Automated Home and Honeywell have teamed up for a live webchat with the inventors of the Honeywell evohome Smart Thermostat in our Chat Room from 8:00pm to 9:30pm BST on the 15th April 2015.
- European Programme Director for evohome
- Senior Engineer, Heating and evohome (residential)
- Senior Heating Consultant (residential)
- Experienced Heating Installer (Honeywell HIN member)
In addition, participants will have the chance to win an evohome Connected Pack kit. To enter, simply Like and Share this Facebook post and submit your question for the system inventors there too.
Alternatively, you can enter by tweeting @ottomate and @Hon_Home_EU with your question using the hashtag #HoneywellAH or by posting it in This Thread in our Forums. Entry is limited to one per person. The winner will be picked at random and announced on the 16th April 2015. Good luck.
(Honeywell: The purpose of this webchat is to help people learn more about their system and optimise their experience. We will certainly help with advice on heating systems in general and try to impart what we know about heating the home effectively. Additionally we can provide advice on other Honeywell products within the skillset of the team.)
[UPDATE] Transcript of the webchat now added below
Automated Home live webchat with Honeywell evohome Panel
Wednesday 15th April 2015 (lightly edited for better readability)
[8:02pm] Otto-Mate: Welcome everyone and thanks for joining us in the Automated Home chat room. [8:02pm] Otto-Mate: Tonight we are delighted to have the inventors of the Honeywell evohome heating system with us to answer some of the questions that have been put to them over the last couple of weeks via the Automated Home Forums, Facebook and Twitter. [8:02pm] JohnHoneywell: Hello all [8:02pm] Otto-Mate: **We will also be announcing the winner of the evohome system here at the end of this chat at 9:30pm** [8:02pm] Otto-Mate: But first a few points of order. I will be chairing the chat tonight and it will take the following form. [8:02pm] Otto-Mate: The Honeywell panel will answer as many of the questions as we can get through in the time. After each answer there will be a brief opportunity for a couple of questions from you the audience for clarification on any points before I move us all on to the next main question (please hold your questions until I ask for them). This chat is moderated for everyones enjoyment. [8:03pm] Otto-Mate: Can I now ask each member of the Honeywell panel to introduce themselves… [8:03pm] JohnHoneywell: Hi there - I'll be introducing each of us from Honeywell [8:04pm] JohnHoneywell: We have 5 members of the team joining: [8:04pm] JohnHoneywell: Krzysztof Portfolio Director EMEA, long background in heating & homes products, and responsible for bringing category to market [8:04pm] JohnHoneywell: Rob: Senior Sales Support & Technical Account Development – Liaison and trainer for Honeywell Installer network [8:05pm] JohnHoneywell: Andrew: Product Manager, Homes Business – Heating engineer and background in product and software engineering [8:05pm] JohnHoneywell: Rich: Honeywell installer and evohome specialist, runs The evohome shop and advises customers along with performing installs [8:05pm] JohnHoneywell: James: Marketing Liaison for Homes business [8:06pm] Otto-Mate: Thanks guys, so onto the first question… [8:06pm] Otto-Mate: Why do two rooms feel a different temperature even though evohome reads the same temperature? (Mavis, Automated Home Forum) [8:06pm] JohnHoneywell: Good question! Andy will take this one... [8:07pm] James: (from Andy) Temp is not quite the same thing as comfort or feel, cold surfaces [8:07pm] James: will pull heat from you and radiators will [8:07pm] James: transfer hear, drafts will cool and activity level will alter peoples perceptions [8:08pm] Imran: Why do some rooms heat above the temperature they've been set for .. [8:08pm] Otto-Mate: imran - please wait until we call for questions [8:08pm] James: we will detail who is answering what in the answers from myself and JohnHoneywell [8:12pm] James: <answer from Andy> Imran - There are a few answers here [8:12pm] James: Rooms can have additional heat injected into them. This is sometimes the most logical and common cause. [8:12pm] Otto-Mate: are there examples of this? [8:12pm] James: A human can give off over 150watts [8:12pm] James: for example [8:13pm] Otto-Mate: ah, ok [8:13pm] James: A heating load on a small room can be 2-300watt [8:13pm] James: so this can make a big impact [8:13pm] Otto-Mate: will rads overshoot then ? [8:13pm] James: Additionally the thermal mass in the water will also heat a room after the valve has been closed [8:14pm] Imran: I sometimes have a temperature difference of 5'C between set 15'C and actual 20'C [8:14pm] James: Again we have seen examples where some customers have wrongly sized radiators [8:14pm] James: Imran - how are you measuring the temps? [8:15pm] James: Something that can cause this is a leaky valve (ie the valve head is not fully closed) [8:15pm] Imran: The radiator feels warm even though I've set it to 15'C .. [8:15pm] James: Danfoss vales are prime cultprits [8:15pm] James: for example [8:15pm] Otto-Mate: OK, time for next question…. [8:15pm] Imran: Really .. [8:16pm] James: yes really [8:16pm] Otto-Mate: ** Are there plans to enable remote control of the evohome system via a web browser? (John Spittal, Facebook) [8:17pm] DantheHeatingMan: I have a question on the last topic [8:17pm] James: At this time we are not working on anything 'exactly' like this. We are focusing our attention to improving other areas [8:17pm] JohnHoneywell: At present this isn’t something that Honeywell is looking into given the mobile-first nature of our users. [8:17pm] James: However the future may be different [8:17pm] James: as we are developing the platform [8:17pm] Otto-Mate: Personally I’d really like to see a web interface - can u pass this on to the team please [8:18pm] James: We have [8:18pm] PGaleIpad: +1 [8:18pm] Otto-Mate: thanks [8:18pm] Otto-Mate: Next question - ** can you please give an option to set a zone or a selection of zones to boost to a given temperature for a set time. Living room and lounge 23 degrees for 3hrs 15 mins??? [8:18pm] JohnHoneywell: Yes, we have - thanks [8:18pm] Otto-Mate: (Glen Griffin, Facebook) [8:18pm] muzz: +1 [8:18pm] James: And just to re-iterate that the future may be different - but at this time we are focusing on other areas and functionality [8:19pm] JohnHoneywell: The override function will do this for a single room. If a group of rooms are used together then they could be grouped into a zone. The EVO button on a sensor like DT92 can also be used in this way. [8:19pm] Gl3n: I have 12 zones [8:19pm] Gl3n: Would like to select say 3 to boost easily [8:20pm] Gl3n: Seems like a good option! [8:21pm] mib_lcw79c: Will there be Apple HomeKit integration with Evohome? [8:21pm] RobHoneywell: other option is to create a custom quick action that can apply to several zones [8:21pm] Gl3n: This is where people use the system differently [8:22pm] Otto-Mate: guys - PLEASE HOLD YOUR QUESTIONS [8:22pm] Otto-Mate: HomeKit next please guys [8:22pm] JohnHoneywell: Thanks for your question mib_lcw79c on Homekit [8:22pm] Gl3n: Great thx will try [8:22pm] JohnHoneywell: Andy - evohome does not currently work with Homekit. Honeywell is a proud partner of Apple for Homekit with integrated products to become available over time. The Apple HomeKit would need a special RFID chip and will bring little to integration with other systems. [8:23pm] James: Re: homekit [8:24pm] James: that does not mean to say that the evohome system [8:24pm] James: may or may not be able to interface via an intermediary [8:24pm] James: either from another member of the connected home eco system which honeywell partners with [8:24pm] James: or via a honeywell product [8:25pm] James: Right now evohome is not natively going to work with Homekit as John says it requires a physical piece of hardware not present [8:25pm] Otto-Mate: OK, any other quesrtions on HomeKit anyone? [8:25pm] Otto-Mate: No, OK... moving on… [8:26pm] JohnHoneywell: Next question is from the Automated Home Forum, via Mavis: [8:27pm] JohnHoneywell: "How does a radiator work, and why is it under the window?" [8:27pm] JohnHoneywell: The call for heat is not directly related to an actual temperature value. When a room is 'at temperature' it is still losing heat so the radiator still has to be on to compensate for this. [8:28pm] JohnHoneywell: Our radiator controls are modulating so they regulate the flow of water to each radiator as well as fire the boiler This is like an accelerator and the engine in a car the engine is on when you are moving and to maintain speed a small amount of acceleration is needed even when you are at the correct speed. [8:28pm] JohnHoneywell: To answer Mavis' question on the radiator: [8:28pm] JohnHoneywell: Installers place radiators there to counteract the cold air falling from the window. This is felt as a cold draft so the warm air rising from the radiator prevents any discomfort. Over time, double glazed windows have reduced the impact of these air flows, but the window will still be an area of higher heat loss. [8:29pm] Otto-Mate: OK, anyone got quesions on rad placement? [8:29pm] Otto-Mate: OK, next one [8:30pm] PGaleIpad: Do the newer controllers have the draft compensating function? [8:30pm] JohnHoneywell: Next question is from Helen from Facebook: "how does optimisation work, both through the learning phase and once learnt?" [8:30pm] James: @ PGalelpad - do you mean the window open function? [8:30pm] PGaleIpad: yes [8:31pm] JohnHoneywell: It’s complex! The control has no idea how large or small the heating system is nor how much heat the fabric loses - they are always different, so the time it takes to heat up and how long it needs to fire the boiler to get to control at a certain temperature has to be learned. Each temperature level, the outside temperature and the efficiency of the radiators [8:31pm] JohnHoneywell: The unit stores the heat demand for each setpoint and each zone, notes if there was an error and will gently make small corrections for the next time. Initially this can take several weeks to get to the correct values but once correct the system will make small adjustments caused by the seasons quite quickly. [8:32pm] JohnHoneywell: The system leans fastest when it is at a stable temperature. An hour of heat once a day will take longer to adapt - similarly a quick blast of heat as an override won’t tell the system much. [8:33pm] Otto-Mate: how long should it take to ‘learn’ your home ? [8:33pm] JohnHoneywell: Optimisation works with the adaptive control and will calculate the rate of temperature rise and fall in each zone, and then look at the start value and requested temperature to know how long it will take to get to the correct temperature. [8:33pm] James: @ PGalelpad - yes they have this. There is a wired contact option (if you really want to used this) - but the Logic now is built into the HR92 [8:34pm] RobHoneywell: in answer to the question about initial learning [8:34pm] RobHoneywell: typically 7 to 10 days to complete the coarse learning [8:34pm] RobHoneywell: then fine tuning is ongoing [8:34pm] DantheHeatingMan: Why when I set my room temp to be at a certain temp in the morning at 6:00am the boiler fires up at 6:00AM? It doesn’t seem to be learning. [8:35pm] James: Dan - we think you have optimisation turned off? [8:35pm] RobHoneywell: it is turned off as default, you need to enable in settings [8:36pm] Otto-Mate: how is that turned on ? [8:36pm] DantheHeatingMan: OK. I presume i have to enable this in the settings. Thanks. [8:36pm] RobHoneywell: installer setting, system parameters, optimisation [8:37pm] DantheHeatingMan: OK thanks [8:37pm] Otto-Mate: thanks [8:37pm] Gl3n: Which option [8:37pm] Imran: What temperature should a room be optimally heated to in Winter, Autumn and Spring .. [8:37pm] Otto-Mate: next question [8:37pm] JohnHoneywell: Next question is from watchforstock from the Automated Home Forum: [8:37pm] smdheat: is optimisation turned on per zone or globally [8:37pm] Gl3n: Optimum start? [8:38pm] JohnHoneywell: "Are Honeywell going to open up the API to third party developers (including the OAuth as used for IFTTT)?" [8:38pm] James: @ Imran - whatever you feel comfortable at (?) [8:38pm] Otto-Mate: ah, API, good question [8:38pm] Otto-Mate: we love integration [8:38pm] JohnHoneywell: On APIs - we have already released APIs for selected partners. We will continue to work closely with selected market partners first to ensure that our APIs are functioning correctly before opening them to larger groups of developers. [8:39pm] Otto-Mate: any time scale on this? [8:39pm] Otto-Mate: will individuals get access? [8:40pm] James: Re API [8:41pm] James: At the moment we do not actively shut down or close any API calls on the servers which are not via the partnership methods [8:41pm] RobHoneywell: @smdheat Optimistaion is settable globally, it is also able to be turned off on individual zones under edit zone [8:41pm] smdheat: Thanks [8:41pm] James: We cannot disclose right now our API plans. But we have plans [8:41pm] James: for greater opportunities for more people to integrate with products from Honeywell [8:42pm] Otto-Mate: OK, thanks [8:42pm] Otto-Mate: next question is from FaceBook... [8:43pm] Otto-Mate: Jennifer Kilcullen [8:43pm] Otto-Mate: My question - Does the evohome Smart Thermostat connect automatically to my wifi at home to reenable me to use an app on my phone when I am out, to make changes, or is a wifi connector needed to use this function? [8:43pm] JohnHoneywell: evohome uses a wireless gateway to connect to the internet. [8:44pm] Otto-Mate: will there be a WiFi option? [8:45pm] James: We have the RFG100 [8:45pm] Otto-Mate: whats that ? [8:45pm] James: which is a Access kit for the solution right now [8:45pm] Otto-Mate: ah, the wireled gateway [8:45pm] James: this is a gateway which speaks the 'Wi-Fi' standard we employ [8:46pm] James: Which is 868Mhz and highly penetrative and reliable within the home [8:47pm] Otto-Mate: OK, and the next question... [8:47pm] JohnHoneywell: Next question is from Facebook: Helena Jones "Why allow different room temperatures?" [8:48pm] James: How many people have one light switch for their home? [8:48pm] James: None (I am guessing) [8:48pm] James: So this analogy is the same for heating - you and your family are not always in the same room [8:48pm] James: at the same time [8:48pm] James: or need the same temp! [8:49pm] James: Smart Zoning allows for different temps to be allocated to different zones [8:49pm] Gl3n: I feel a system like hive gives that option, evohome is much more clever [8:49pm] James: (and this is the key bit) At different times [8:50pm] PGaleIpad: And is more energy efficient [8:50pm] James: If you can deliver heat when you need it AND only when you need. Then this should save money [8:50pm] James: Whilst not sacrificing comfort. [8:50pm] James: Thanks to PG & Gl3n [8:50pm] Otto-Mate: next question please [8:51pm] JohnHoneywell: Next q has just come from Twitter... [8:51pm] Otto-Mate: some live questions coming in from twitter [8:51pm] JohnHoneywell: @jasewarn: many plans on adding weather compensator to Evohome. Would be nice to see boiler calling & outside temperature [8:51pm] Otto-Mate: yes [8:52pm] Otto-Mate: can u also explain what a WC is please [8:52pm] James: <From Andy> There are not plans for adding weather compensation - as we intent on controlling the environment you are living in rather than outside [8:52pm] James: Weather Compensation = WC [8:53pm] James: <From Andy> - We offer a control system which controls your internal environment [8:54pm] James: Outside temp compensation varies the supply water temp depending on the outside temp [8:54pm] James: This take no account of whats inside the building [8:55pm] James: heat gains / insulation etc [8:55pm] James: Which is why temp control in each room - is optimal [8:55pm] Otto-Mate: ok, next question please [8:55pm] PJ: Sometimes I heard of load compensation and advanced load compensation - what are they and does Evohome has it to some extent? [8:56pm] davidaj: can i go back to the weather question [8:56pm] davidaj: today in london it was 25C - I did not need my heating on, although evohome put the heating on, and my room ended up at 28C instead of 21C [8:57pm] James: <From Rob> Load compensation used to be part of the SAP calc (and not longer recognised) Advanced load compensation is from Opentherm (not available in UK) [8:57pm] James: @davidaj standby [8:57pm] davidaj: at the time my room was below 21, but had evohome known the outside temp it needn't have put the heating on, as the "earth" heated the room [8:58pm] JohnHoneywell: Next question is from @hugb on Twitter (we'll get back to you in a sec @davidaj) - "how does evohome deal with overheating?" [8:58pm] RobHoneywell: @davidaj: evohome is not a cooling product, radiator would have been closed so probably due to solar gain [8:58pm] JohnHoneywell: To @hugb: Sometimes a zone will be above the desired temperature as there are always heat inputs into a room that are not controlled by the boiler. A TV gives out 100-300W, humans 150W (depending on what they are doing and how well insulated/dressed) they are, the sun can input a huge amount too depending on clouds, etc. [8:59pm] JohnHoneywell: A heating system is responding to demands that are 10 – 20 minutes old because of the time it takes to get heat from the radiator to the air and then from the air to room sensor. [8:59pm] JohnHoneywell: It’s inevitable that we will not be able to control perfectly because we only heat and cannot cool the room. But there are also times when a system has not corrected for the room dynamics. [9:00pm] JohnHoneywell: [still to @hugb] We learn how much heat a room needs (EVERY room in the control is different) - this learning takes time; the control has to be ‘in control’ to be able to learn and it’s a slow process that is used to compensate for seasonal changes. [9:00pm] James: @davidaj - I had the same today - I had north facing room and this call for the bolier but in other south rooms they heated up [9:00pm] DantheHeatingMan: But isn't evohome intelligent enough to know from the weather forecast that it does not need to inject heat into the room [9:00pm] JohnHoneywell: [to hugb] The initial correction can be slow but once this has been achieved then other tweaks are quite quick. [9:01pm] James: I have a IFTTT rule - which say when outside temp = 21c then turn off - this save me this situation [9:01pm] Otto-Mate: so can IFTTT be used like a WC ? [9:01pm] James: @Dantheheatingman - No - because what forecast would be accurate enough to know the amount of infrared heat you would get in your front room [9:02pm] James: @ Otto-mate - yes even more so [9:02pm] Otto-Mate: ok, next question please , time is running out [9:02pm] Otto-Mate: Next question from Adam White via FaceBook - Can Evohome / Will Evohome be able to control or integrate with third party electric underfloor heating products. Such that I don't have to have a separate control for them, but rather integrated into one control system (preferably evohome). [9:03pm] PGaleIpad: good question! [9:03pm] James: Standby [9:03pm] DantheHeatingMan: +1 [9:05pm] James: evohome is not primarily designed electric underfloor heating [9:05pm] James: however [9:05pm] RobHoneywell: question from Twitter, Mike when was the product first envisaged? was it US or EU [9:06pm] James: it can switch / control a BDR91 which can handle a load of 1kw [9:06pm] James: and using an external sensor such as DTS92 [9:06pm] James: you can control electrical applications (eg like my loft radiators) [9:06pm] Otto-Mate: presumably that relay could control another bigger one too for a larger load if required? [9:06pm] James: They will also be subject to the optimisation (which my Wife loves) [9:06pm] James: but . . . [9:07pm] DantheHeatingMan: Suppose you could just slave a relay from this which could handle a higher kw? [9:07pm] James: The boiler will fire - but this is a downside [9:07pm] James: as the system will make a call for heat [9:07pm] RobHoneywell: @Mike D evohome was developed in EU for wet radiator and underfloor heating systems, US systems tend to be central air heating/cooling [9:07pm] James: But in my (and many cases) this is ok as other zones or water are required [9:08pm] James: @Dantheheatingman - Yes [9:08pm] Otto-Mate: Shawn Hamilton 2 part question via FaceBook - [9:08pm] Otto-Mate: 1) Is the HR92 TRV water or splash proof? The radiator in my bathroom is right beside my shower and gets splashed on occasionally. Any suggestions on how to protect the HR92 from water? [9:08pm] Otto-Mate: 2) If I have a choice, is it better to install the HR92 TRV's above or below the radiator? I'm thinking below as the rising heat from the radiator would have less effect on the HR92 sensing the ambient room temperature. [9:08pm] DantheHeatingMan: Would be good if you could designate a zone not to fire the boiler. [9:09pm] PGaleIpad: is that likely to change in the future. It's not very energy efficient if you do have an electric UFH system [9:09pm] James: @Dan - yes we know (its been passed onto dev team) [9:09pm] James: @ PGaledpad - it was not designed for UFH - if you dont accept this limitation - dont do it [9:11pm] James: @ ShawnHamilton - We have never had this Q - Cocktail umbrella? [9:11pm] Otto-Mate: splasing guys? [9:11pm] James: @ ShawnHamilton - in seriousness - face the display away from the water [9:11pm] Shawn_H: Okay, thanks [9:11pm] Otto-Mate: OK. [9:11pm] Otto-Mate: Erik via our Forums - Can Honeywell tell us more about their Evohome testing/simulation room? Where is it located? How big is it? How does it work? Etc. [9:12pm] Shawn_H: And my second question.... re: HR92 above or below the radiator? [9:13pm] PJ: Sometimes I heard of load compensation and advanced load compensation - what are they and does Evohome has it to some extent? [9:13pm] James: @ Shawn (Part 2) - The TRVs will learn (as long as it has a good air current) [9:13pm] James: @shawn so it doesnt matter [9:13pm] Shawn_H: Thanks James, much appreciated! [9:13pm] Otto-Mate: OK…moving on to Eriks question... [9:14pm] James: @ Erik - the facility is based in Newhouse in Scotland [9:14pm] James: It is used for more than evohom [9:15pm] James: evohome - it is used to test the entire portfolio of thermal products. It is quite an interesting space [9:15pm] erik: is it like a cubic room the size of an average living room? [9:15pm] Otto-Mate: jogu - via or forums [9:15pm] Otto-Mate: Would it be possible to install the evohome in two or more stages (rather than wait till I have the cash to do all 14 radiators!); if so how would I pick which radiators to do first / which order to install the other units? [9:15pm] James: It has furniture and even electrical appliances in it. (it will not win any house beautiful awards) [9:16pm] erik: haha james. Ok, thanks. [9:16pm] James: We are able to control down -15-+30 degrees outside the room (within a room) [9:16pm] James: Erik - come to Scotland and I will take you there [9:16pm] James: (honest offer) [9:17pm] James: <Answer from Richard> [9:17pm] Gl3n: Open offer to all? [9:17pm] Otto-Mate: and installing bit by bit? [9:17pm] Otto-Mate: (field trip!) :_) [9:18pm] Gl3n: Lol [9:18pm] erik: appreciated. Will remember [9:18pm] James: <Richard> Basic zoning is absolutley a good way to get into smart zoning [9:18pm] James: We get frustrated that people are put off with thinking that they have to zone everything from day 1 [9:18pm] PGaleIpad: can we ask Q yet [9:19pm] Gl3n: I just had 11 zones, just added my 12th!!! [9:19pm] James: We want people to zone as they can afford [9:19pm] James: Improving their control over time [9:19pm] Gl3n: Yes [9:19pm] James: We are open [9:19pm] JohnHoneywell: Yes please do! [9:19pm] smdheat: So do bedrooms. living rooms, kitchen, bathroom first and leave ensuite, cloakroom , hall and landing on passive TRVs? [9:20pm] Otto-Mate: next please [9:20pm] JohnHoneywell: Next Q is from Facebook: [9:20pm] PGaleIpad: for bigger installs, are there plans to better integrate multiple controllers to get over max zone limitations? [9:20pm] Otto-Mate: getting to the end [9:20pm] Gl3n: I think you should compete with hive, then say you can do this,that and every thing else........ [9:20pm] JohnHoneywell: Illy Montefiore: "Will lyric type geolocation control be available without IFTTT?" [9:21pm] James: @ Illy - We have it now with IFTTT. But if evohome was to be migrated to the Lyric platform then yes it would benefit from the same. [9:22pm] Otto-Mate: ok…last few mins.... [9:22pm] Otto-Mate: any other questions from the floor please? [9:22pm] Gl3n: What are people seeing as real savings, I currently see about 30-40% from my readings over 7 weeks! [9:22pm] Otto-Mate: Gl3n: impressive [9:22pm] James: @Gl3n you can come to scotland as well [9:22pm] davidaj: of all the suggestions/requests you have received, can you reveal any you will be implementing in current evohome? [9:23pm] Gl3n: Yes and honest [9:23pm] RobHoneywell: @PGalelpad we can already do this, bind 4 evohome controllers to one boiler [9:23pm] Imran: Are Honeywell experts available to visit installations for troubleshooting .. [9:23pm] Otto-Mate: davidaj: good question - any comments on future road map guys? [9:23pm] Gl3n: Thanks I may well take that up [9:23pm] James: @David - I saw your post - I can hand on heart say that there will be improvements to the evohome you have right now [9:23pm] James: @ David - I cannot say what or promise what [9:23pm] James: when [9:23pm] Imran: My gas bill has recently gone up by £19/month .. [9:23pm] James: @ there will be limitations [9:24pm] davidaj: well given it's getting warmer now, you have until autumn [9:24pm] Gl3n: Imran - u switch !!! [9:24pm] James: @ Davidaj back at you [9:25pm] James: @Imran - we are familiar with your case - if you increase the temps then you are likely to see higher consumption [9:26pm] James: Any more? [9:26pm] PJ: When will be the next Webchat? [9:27pm] mavis: I love my Evo (and no, I wasn't paid to say it) but the temptation is to fiddle too much with the settings and schedule. [9:27pm] James: @All - if you want one [9:27pm] Imran: Perhaps again before Winter .. [9:27pm] James: @ All - I will arrange another - we promise - I think we will do when we have something more to say [9:27pm] smdheat: Yes, please [9:27pm] Otto-Mate: maybe voice next time - what do you guys think? [9:27pm] PJ: thanks [9:28pm] James: @ Mavis - cheque going to the usual address ok? [9:28pm] Imran: Thanks .. [9:28pm] Otto-Mate: OK, that’s time guys. [9:28pm] Gl3n: One last comment from me - I wanted my system installed. Tried 5 installers but opted to go evohomeshop route, just not enough commitment or understanding from the installers from my experience. Not a negative comment but my experience. [9:28pm] Otto-Mate: Many thanks to everyone for taking part in our first ever live webchat. I think we may look at using Google Hangouts or some other voice system next time [9:28pm] Laura: fascinating stuff, thank you all [9:28pm] mavis: Yes !! (A trip to Scotland??) [9:28pm] PGaleIpad: voice is good - can get much more info across in shorter time [9:28pm] DantheHeatingMan: Yes, maybe google hangouts? [9:28pm] muzz: Thanks [9:28pm] Otto-Mate: Remember we’re in here most days and also checkout our Heating Control forums to continue the conversation - https://www.automatedhome.co.uk/vbulletin/forumdisplay.php?13-Heating-Control [9:28pm] watchforstock2: Thanks [9:28pm] Gl3n: Mavis arrange a coach... [9:29pm] Otto-Mate: And now (drum roll please) the winner of the evoHome system is….. [9:29pm] Otto-Mate: Illy Montefiore (Via facebook) "Will lyric type geolocation control be available without IFTTT?" [9:29pm] James: <Rob> - This is a fair comment - We have had the same feedback - we have significantly improved our find an installer web page and increased our training programme [9:29pm] Otto-Mate: good night all. [9:29pm] mavis: Congrats!! [9:29pm] James: <Rob> - And increased monitoring of the specialists performance [9:29pm] James: [9:29pm] Gl3n: Good night [9:29pm] DantheHeatingMan: Yes thanks. I have now enabled the optimization learning feature. [9:30pm] Gl3n: Me 2 [9:30pm] JohnHoneywell: Congrats to Illy! [9:30pm] Otto-Mate: thanks guys - feel free to stick aroud and chat anongst yourselves