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It really is getting to be a joke - 24 failures notified to me by email in the last month - see the attached screen print

1785

Can someone from Honeywell / Resideo reading this give some...

I rebooted my Android 'phone which didn't solve the problem.

I then signed on from a Windows 10 PC which showed the correct target temperatures; signing on to the app. immediately afterwards...

I only received an untrue email saying the server was up - it wasn't

It's now come back up and all my rooms are set to the wrong target temperature as viewed from the app.- 14 degrees!

Happily...

I received an email at 08:10 GMT - 24 minutes ago saying:-



Sadly I still cannot contact the server.

I have asked this before. Why don't they have more than one server, so that one can be...

Could you please advise me of the differences between the Y87RF and the DTS92 which seems to perform a similar job?

I have a DTS92 controlling 2 radiators in one room, and also in another room...

SORRY - This is a duplicate thread please post in that thread, rather than this.....

Apologies.
FB

I have been using Duracell Industrial batteries for some years, and have found them to work well with HR92s.

I find some applications are voltage sensitive, like the HR92s so when those cells are...

I have been using Duracell Industrial batteries for some years, and have found them to work well with HR92s.

I find some applications are voltage sensitive, like the HR92s so when those cells are...

"maintenance in progress message in app. through the night".

Now, since c. 07:00 "Server error - The server is not responding".

It's been unavailable now for many hours - surely they should...

There is still some sort of problem...

Earlier this morning I upped the temperature of two zones as I have family staying for a couple of nights in rooms normally kept cool. One "took"...

A day later & I am still getting the occasional "Honeywell Home's Total Connect Comfort - Alert: Failed Zone Change".

"We would like to notify you that your attempt to remotely implement a change...

In the last couple of hours I have had two notifications that attempts to remotely implement a change to different zones failed.

This is after the server seems to be off-line for over three hours...

gordonb3 - Many thanks, that would certainly fit the bill.

However at 78 years of age, living by myself, and with no IT support, sadly struggling with 3rd party add-ons is beyond me.

Thanks...

I frequently change the target temperature in one or more zones, it would be great to do this "in advance".

By this I mean setting the time when the new target temperature will start, as well as...

Is Evhome only marketed in the Northern Hemisphere ?

Welcome mikeymikey.

Both are working for me this morning at 07:31 GMT.

FB

Hurrah

It's back again at 16:25 BST.

FB

Very many thanks Rameses.

There are quite a few comments about this here:- https://www.automatedhome.co.uk/vbulletin/showthread.php?5723-Evohome-app-broken/page38

I'll say no more !

FB

I have just received a response from support:-



Rather disappointing that it appears that the servers won't be available until this afternoon.

NJSS

I assume you are referring to the email sent hours ago!

Still not working for me at 09:55 GMT.

I hope someone brings this to the attention of "management", as this level of service is totally...

Still down at 08:40 GMT

Honeywell here:-
...

Still down at 07:30.

Surely There should not be a single point of failure. Duplicated servers & data in different continents etc..

FB

I received an email 3 hours ago saying



Sadly this was & is untrue.

FB

Many thanks Rameses; that's very reassuring.

FB

In the light of this thread:- https://www.automatedhome.co.uk/vbulletin/showthread.php?6071-The-enigma-of-Evohome what alternatives are there to Evohome?

When I installed my system I spent hours...