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    Me too __________

    Me too __________
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    Ah OK. It seems to have fixed itself now and...

    Ah OK. It seems to have fixed itself now and working again. I still can't see how the controller could have messed up it's date/time setting though. If it loses comms with the router doesn't it...
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    When I went to bed last night (in a slightly...

    When I went to bed last night (in a slightly drunken haze admittedly) I couldn't understand why the heating was still on and the heating schedule didn't look right, but I just turned the temps down...
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    I've had a lot of "lost system communication"...

    I've had a lot of "lost system communication" email messages overnight. Anyone else?

    But on a positive note, I did notice yesterday that the bug which caused constant refreshing when monitoring...
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    There is some resonance through the rad itself...

    There is some resonance through the rad itself but in my tests I could tell a lot of noise is coming from the body of the HR92 itself resonating. The most effective method for me was to cover the...
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    I don't think they planned it at all. I think...

    I don't think they planned it at all.

    I think they don't have proper change management and are fire fighting unexpected problems all the time. That's how it appears to me, anyway.

    The email is...
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    The good thing is that Americans don't old back...

    The good thing is that Americans don't old back when it comes to complaining about bad service.

    The bad thing is Honeywell/Resideo don't seem to give a stuff.

    Maybe it will get better, maybe it...
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    I totally agree. Why do we have to put up with...

    I totally agree. Why do we have to put up with the unreliable system we have at present? I just want to be able to control heating here and in another remote location over IP/VPN and it can be done...
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    Now I've just received an email from Honeywell...

    Now I've just received an email from Honeywell Home informing me of "planned maintenance" from tomorrow until the end of February.

    The cynical side of me wonders if this is tactical reaction to...
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    So, once again changes made in the app or portal...

    So, once again changes made in the app or portal are not being actioned. Presumably something has gone wrong at the server end again?
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    I've not researched it yet as I've had other...

    I've not researched it yet as I've had other things taking up my time recently, but I've found Genius Hub which looks similar.
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    I've had two Evohome systems installed for around...

    I've had two Evohome systems installed for around 3 years and I don't remember it being as bad as it is now.
    In that time, I've seen one redesign of the app but otherwise no visible development of...
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    Not fit for purpose. What other systems should...

    Not fit for purpose.

    What other systems should I be looking at to replace Evohome with?
  14. That's fair comment. I've also got Evohome in my...

    That's fair comment. I've also got Evohome in my house and between the two I've had more issues than I expected or want.

    There will be a full time carer in my mother's house soon, so at least I'll...
  15. Thanks!...

    Thanks!...
  16. Need an experienced Evohome installer for a location in Sidcup, Kent

    I'm monitoring my mother's house, which has a 5 zone Evohome system installed. It's critical for her wellbeing that the heating system is reliable.

    Tonight the temperatures reported by the app are...
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    As asked above, are you leaving it on the zones...

    As asked above, are you leaving it on the zones page? If you leave it on the 'My Locations page' you won't see any problem.
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    45 minutes may not be long enough to tell if...

    45 minutes may not be long enough to tell if you're getting the reloading problem.
    I logged in 50 minutes ago and the locations page showing my zones is still displaying as it should.

    Just to be...
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    Thanks for testing. Glad it's not just a couple...

    Thanks for testing. Glad it's not just a couple of us experiencing this. Can you report it to Evohome support as they are denying anything is going wrong?
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    I have problems across all devices and all...

    I have problems across all devices and all browsers I've got installed (IE, FF, Chrome) including my Android phone. As it behaves the same way on the phone (using the portal via Chrome, NOT the app),...
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    I just tested again here with 'remember me'...

    I just tested again here with 'remember me' checked and unchecked. It made no difference. Both windows are now constantly refreshing.

    It took maybe a little longer to start doing it today, about...
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    Is it still happening for you? Did you test it...

    Is it still happening for you? Did you test it with and without the 'remember me' box checked?
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    If you can, open up one window with the remember...

    If you can, open up one window with the remember me box checked and another one with it unchecked.
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    Why did you have to delete cookies when you had...

    Why did you have to delete cookies when you had the remember me box checked?
    In either case, have you tried leaving the page open in your browser for > 30 minutes? Can you try that and see if you...
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    Chris, Did you leave the page open in your...

    Chris, Did you leave the page open in your browser for some time to see if you get the same problem I reported (constant reloading)?
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