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  1. ok, he definitely has an issue because turning...

    ok, he definitely has an issue because turning the black wheel clockwise is not getting any resistance, so I think it is unable to puch the pin into the TRV.
    He needs to change the TRV's I think.
    ...
  2. What you show there is the M28x1.5 or M30x1.5, I...

    What you show there is the M28x1.5 or M30x1.5, I have asked the guy to put it in the TRV and turn there black wheel clockwise, but he says it is not having any "resistance" so according what he says,...
  3. HR92 can not completely CLOSE the radiator valve

    Hi there,

    A friend of mine has an issue with 3 HR92's on 3 radiators where even if there is no demand and the HR92 is in sync with the evotouch and has a "0" position, the radiator continues to...
  4. Thanks a lot DBMandrake for the quick reply. So...

    Thanks a lot DBMandrake for the quick reply.
    So let me please rephrase in "my" English because I do not understand all your words.

    So I understand this is not possible to have 1 Evotouch acting...
  5. No way to have the HR92 commanding the BDR91

    Hi there,

    A friend of mine is not succeeding in setting up its unique HR92 commanding the BDR91.

    He has an evotouch in a room with radiators without HR92's .. in that room the Evotouch is...
  6. Evohome : Simple / Multi Zone + heater valve / Zone valve

    Hi there,

    I have an Evohome system with 8 zones defined and a total of 9 HR92's (2 of them are located in the same zone - living room), but I would like to support a friend who has issues with the...
  7. Thanks a lot ... my boiler is a gas with...

    Thanks a lot ... my boiler is a gas with condensation, it was initially set to 6 cycles / hour and worked like that for the last 3 years, but a month ago the boiler technician set it to 3.
    What are...
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    the phantom derogation if I am correct I was one...

    the phantom derogation if I am correct I was one of the first mentioning this uses and Honeywell even connected to my system remote to investigate.
    It was solved with a SW update, but this I am not...
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    I do not think so ... the "phantom derogation"...

    I do not think so ... the "phantom derogation" was an issue where there was LIKE a manual derogation done on the HR92 which was overriding the Evotouch hourly program.
    I do not think it has anything...
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    Hello, If I am correct you can configure the...

    Hello, If I am correct you can configure the stuff from 3 different ways :

    1. Configure 1 HR92 for 1 room
    2. Configure 2 HR92's being in the same room and control them as if they were 1
    3. there...
  11. Evohome : Cycles per hour parameter - what is that ??

    During the last maintenance of my heating system, the technician came and changed the advanced settings -> system parameters -> cycles / hour from 6 to 3, he told it was better without being really...
  12. Evohome : valve position status on the HR92 vs evotouch

    Hi there,

    Can someone please confirm to me what the valve position is supposed to show ?

    It looks like when the valve is completely opened, the HR92 menu shows "100", and "0" when it is...
  13. at the bottom right it is the chronometer...

    at the bottom right it is the chronometer appearing meaning there is a derogation ... (and obviously when THERE IS a derogation).
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    mmm my personal data seems correct with postcode...

    mmm my personal data seems correct with postcode 1070 for Brussels (Belgium) :

    1302
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    you mean you still have phantom derogation with...

    you mean you still have phantom derogation with that SW version ?
  16. Replies
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    No outside temperature displayed ...

    Hi there, I just got a mail from Honeywell mentioning the phantom derogation issue I reported in April 2016 is solved, and I see I got latest FW version :
    update WiFi 02.00.17.00 and Application...
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    See my posts on phantom derogation - seems to be...

    See my posts on phantom derogation - seems to be solved in latest FW release update WiFi 02.00.17.00 and Application 02.00.17.03
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    CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if issue is solved, because I had applied...
  19. CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if "Phantom override" issue is solved,...
  20. Replies
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    14,137

    CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if issue is solved, because I had applied...
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    This was the explanation provided by Honeywell,...

    This was the explanation provided by Honeywell, there was as described even a second soltution :

    “The problem is due to HR92 sending an Hourly info report, which will overwrite the EVOHome’s...
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    +1 ... I was one of the first reporting this...

    +1 ... I was one of the first reporting this problem to Honeywell more than 2 years ago I think.
    I gave access to my Evotouch to their developper's team and this is how they found the issue and...
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    is it really giving added value ? It looks good...

    is it really giving added value ?
    It looks good but I assume some parts you need to pay for and only basics are for free ?
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    how is this syetem getting the data from the...

    how is this syetem getting the data from the Evohome at home ?
    How does it connect ?
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    you are correct, out of scope here

    you are correct, out of scope here
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