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  1. Replies
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    Question for a forum admin

    Hey all,

    Since Honeywell changed to Resideo, I've tried to make a new username "jzwack-resideo" twice now and the account keeps getting deleted/rejected after creation. Not sure why.

    I need to...
  2. Hey it's me! Back again! So I'm going to go...

    Hey it's me! Back again!

    So I'm going to go down the road of trying to give all of you your own API keys.

    Long and short of it:
    - We want to see what traffic is coming from where (in case of...
  3. I'm waiting to see if I hear anything back from...

    I'm waiting to see if I hear anything back from Amazon..
  4. It is possible you're seeing the US version of...

    It is possible you're seeing the US version of the skill and not the UK version. Can you double check the default country on your Amazon account? We've had a few comments about that. I reached out to...
  5. One more update on the issues some of you are...

    One more update on the issues some of you are having with the skill "dropping out" and things not responding.

    I think I've narrowed down the problem, but it might be until after the 1st of the...
  6. I've heard this a few times, and it's something...

    I've heard this a few times, and it's something they don't really mention as far as I've seen. But someone from Amazon has mentioned before that a high echo environment can sometimes cause problems...
  7. Do you mind sending me a PM with some more...

    Do you mind sending me a PM with some more details (like your TCC email address)? I've been trying to track down these cases and fix it.
  8. I'm still personally wondering how that is going...

    I'm still personally wondering how that is going to work for older devices. I've read they are going to probably do an equipment refresh in 2017 that will include a microphone and alexa onboard.
  9. In the definitions for evohome-client, for zones...

    In the definitions for evohome-client, for zones they have the "Setpointmode" and "TimeUntil" values.

    I think based on the code:
    0 == "FollowSchedule"
    1 == "PermanentHold"
    2 == "TemporaryHold"...
  10. https://tccna.honeywell.com/WebAPI/api/ is used...

    https://tccna.honeywell.com/WebAPI/api/ is used exclusively for our North American products now.

    As the product base increased and considering the fact those products have different command needs...
  11. When working with temperatures, Alexa always uses...

    When working with temperatures, Alexa always uses C units. So for the US, and changing F temps I always send and receive C units from Alexa.

    But to your point, one of the first lines in the code...
  12. I don't want to speak for Amazon on what they are...

    I don't want to speak for Amazon on what they are doing or what work needs done.

    However, whenever you attempt to speak half degrees to Alexa, I am being sent values other than what I say. For...
  13. I just tried the evohomeclient2 locally and it...

    I just tried the evohomeclient2 locally and it worked no problem.

    Based on your logfile, it looks like the client couldn't get the "userId" number from GET /WebAPI/emea/api/v1/userAccount
  14. As a follow-up, they don't support setting half...

    As a follow-up, they don't support setting half degrees by voice at the moment. So from my perspective it's working as it should.

    If it wasn't I would have fixed it today! Haha.
  15. I double checked this, and it's working as I...

    I double checked this, and it's working as I thought.

    For instance if I ask it to change "Kitchen" zone to 22.5 degrees, Alexa sends me this:
    targetTemperature: { value: 1 } and obviously...
  16. Sorry, What I mean to say was, in our initial...

    Sorry,

    What I mean to say was, in our initial development we could RETURN half degrees (e.g., make it say "25.5") but you couldn't tell it to set to 25.5 via voice.

    It's entirely possible they...
  17. Last I checked with Amazon they didn't support...

    Last I checked with Amazon they didn't support half degrees in the skill "set temperature" API, only whole numbers. Even for C units. If they updated that, I'll fix it. Let me check again tomorrow my...
  18. Yeah, so here is how it works. When you run...

    Yeah, so here is how it works.

    When you run initial discovery yourself, that's when we register all the names, zones, etc. In the background, Amazon re performs that discovery every so often. Part...
  19. I'm trying to track down instances of this...

    I'm trying to track down instances of this problem, do you mind sending me a PM with your TCC account email address? I'll look at our Alexa logs and see why we marked your devices as offline in Alexa.
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    I can confirm I've seen the same type of...

    I can confirm I've seen the same type of behavior, it's the same API either way.




    Don't ready anything bad into it! My comment was more around the resolution or more explanation around what's...
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    I was referring to the client watchforstock built...

    I was referring to the client watchforstock built in this thread:
    http://www.automatedhome.co.uk/vbulletin/showthread.php?3863-Decoded-EvoHome-API-access-to-control-remotely

    Also @DBMandrake I'm...
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    You described you're making the changes in quick...

    You described you're making the changes in quick succession, like how quickly? And only via the App right, not using the evohome client?

    Same API either way, just wondering.
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    OK, thanks for that. If anyone else is having...

    OK, thanks for that.

    If anyone else is having continued "lost communication" problems with the EvoHome with a Gateway, I'd love to get more information from you privately for testing internally.
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    We fixed some things internally yesterday, can...

    We fixed some things internally yesterday, can anyone that was experiencing the "offline or system lost" emails tell me if they're still getting them as much or at all?
  25. Two things: 1) The constant offline...

    Two things:

    1) The constant offline notifications should be gone or greatly reduced. Someone feel free to tell me if that's not the case. We fixed something late US time yesterday.

    2) Yep, it's...
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