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  1. Thanks a lot ... my boiler is a gas with...

    Thanks a lot ... my boiler is a gas with condensation, it was initially set to 6 cycles / hour and worked like that for the last 3 years, but a month ago the boiler technician set it to 3.
    What are...
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    the phantom derogation if I am correct I was one...

    the phantom derogation if I am correct I was one of the first mentioning this uses and Honeywell even connected to my system remote to investigate.
    It was solved with a SW update, but this I am not...
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    I do not think so ... the "phantom derogation"...

    I do not think so ... the "phantom derogation" was an issue where there was LIKE a manual derogation done on the HR92 which was overriding the Evotouch hourly program.
    I do not think it has anything...
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    Hello, If I am correct you can configure the...

    Hello, If I am correct you can configure the stuff from 3 different ways :

    1. Configure 1 HR92 for 1 room
    2. Configure 2 HR92's being in the same room and control them as if they were 1
    3. there...
  5. Evohome : Cycles per hour parameter - what is that ??

    During the last maintenance of my heating system, the technician came and changed the advanced settings -> system parameters -> cycles / hour from 6 to 3, he told it was better without being really...
  6. Evohome : valve position status on the HR92 vs evotouch

    Hi there,

    Can someone please confirm to me what the valve position is supposed to show ?

    It looks like when the valve is completely opened, the HR92 menu shows "100", and "0" when it is...
  7. at the bottom right it is the chronometer...

    at the bottom right it is the chronometer appearing meaning there is a derogation ... (and obviously when THERE IS a derogation).
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    mmm my personal data seems correct with postcode...

    mmm my personal data seems correct with postcode 1070 for Brussels (Belgium) :

    1302
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    you mean you still have phantom derogation with...

    you mean you still have phantom derogation with that SW version ?
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    No outside temperature displayed ...

    Hi there, I just got a mail from Honeywell mentioning the phantom derogation issue I reported in April 2016 is solved, and I see I got latest FW version :
    update WiFi 02.00.17.00 and Application...
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    See my posts on phantom derogation - seems to be...

    See my posts on phantom derogation - seems to be solved in latest FW release update WiFi 02.00.17.00 and Application 02.00.17.03
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    CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if issue is solved, because I had applied...
  13. CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if "Phantom override" issue is solved,...
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    CRAZY !!! We are September 2018, and I just got...

    CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
    I can not check if issue is solved, because I had applied...
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    This was the explanation provided by Honeywell,...

    This was the explanation provided by Honeywell, there was as described even a second soltution :

    “The problem is due to HR92 sending an Hourly info report, which will overwrite the EVOHome’s...
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    +1 ... I was one of the first reporting this...

    +1 ... I was one of the first reporting this problem to Honeywell more than 2 years ago I think.
    I gave access to my Evotouch to their developper's team and this is how they found the issue and...
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    is it really giving added value ? It looks good...

    is it really giving added value ?
    It looks good but I assume some parts you need to pay for and only basics are for free ?
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    how is this syetem getting the data from the...

    how is this syetem getting the data from the Evohome at home ?
    How does it connect ?
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    you are correct, out of scope here

    you are correct, out of scope here
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    no I mean is there an official "solution"...

    no I mean is there an official "solution" provided by Honeywell on this issue ?
  21. At least interesting to see like on a standard...

    At least interesting to see like on a standard thermostat if and for what zone the heating system is working
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    so coming back to the solution ... as one of my...

    so coming back to the solution ... as one of my HR92 is also not communicating as it should with my Evotouch, I can plug a simple USB cable to the HR92 and it should improve the communication ?...
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    mmm is that existing and proposed solution by...

    mmm is that existing and proposed solution by Honeywell ?
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    Evotouch not communicating with an HR92 ...

    Hi there,

    I have the evotouch at ground floor at ly house, and something ike 10 different HR92' all around the house and the BDR91 at the third floor.

    One of my HR92 has difficulties...
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    I had reported this issue more than a year ago to...

    I had reported this issue more than a year ago to Honeywell Belgium, and they got support from Honeywell UK who investigated logging in ly system to see what happens.
    I got the following explanation...
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