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Type: Posts; User: Rameses

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  1. Service issues 24th Jan 2020 - Honeywell Home & Resideo

    Hi

    This is being posted out on social channels.

    We are experiencing intermittent issues with our services which affect some of our connected Smart Thermostats. In some cases users are unable...
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    evohome update 2020

    Hi

    Sorry been away - other stuff etc. So dipping in.

    evohome is still being developed, supported and marketed. It is still a best seller for us across 20+ counties (ironically part of the...
  3. They do. All the product teams review the...

    They do. All the product teams review the feedback. Honeywell has a good plan to maintain leadership in the Home Comfort markets, but don't reveal plans or products until they are ready. And by...
  4. FW update got final approval and went live last...

    FW update got final approval and went live last night
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    Setting temp to time limit is not possible right...

    Setting temp to time limit is not possible right now - not a limitation on Honeywell's end but on Google's.
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    Google assistant integration live

    Hi. Just been told this is now live. Google finished testing etc
    Be warned there are two Honeywell integrations make sure you pick the international one
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    Good news - literally yesterday - we were asked...

    Good news - literally yesterday - we were asked by Google for the icon to display in the skills (or whatever they call it) - so looks like we passed and they have done all their stuff

    Once we...
  8. If it displays on the app it will display on the...

    If it displays on the app it will display on the evo
  9. yes it is included under the optimisation logic

    yes it is included under the optimisation logic
  10. All units done -apart from 1 offline which will...

    All units done -apart from 1 offline which will be retried later
  11. please see start of thread

    please see start of thread
  12. 2 step process - wifi has be done first to get...

    2 step process - wifi has be done first to get sys done. once step 1 confirmed and 'safe' step 2 kicks in
  13. Ooops should have added in the email - if you...

    Ooops should have added in the email - if you want to opt out reply via email - not here in forum
  14. For those who applied as per my instructions -...

    For those who applied as per my instructions - should be today

    I am also sending an email out to group for something else.
  15. Thread: Evohome App

    by Rameses
    Replies
    50
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    16,034

    Settings > comfort system view settings > zone...

    Settings > comfort system view settings > zone order
  16. Thread: Evohome App

    by Rameses
    Replies
    50
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    16,034

    Commands initiated either end take time to...

    Commands initiated either end take time to populate between end points. Depending on how long you wait to 'check' the change made on your controller then looking at the app could be the above. A...
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    Move the BDR91 30 cm's away from high voltage...

    Move the BDR91 30 cm's away from high voltage buzzy things. The BDR91's whilst robust are, at the end of the day, still devices that depends on receiving information over wireless means. Whilst...
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    Fair point. This isn't a formal beta - this is...

    Fair point. This isn't a formal beta - this is just me widening up the community earlier access. So beta is possibly the wrong wording. We are happy to accept outreach directly or discussed...
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    And I would move away from possible EMF...

    And I would move away from possible EMF interference.
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    Sounds like a double bind

    Sounds like a double bind
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    evohome early access to BETA Firmware

    #### evohome WIFI only ####

    Originally we were looking to deploy this before Christmas. It is now looking Jan.

    So we have agreed with the product team to collate the MAC address of our...
  22. ##### EVOHOME WIFI VERSION ONLY ##### We are...

    ##### EVOHOME WIFI VERSION ONLY #####

    We are looking tight to deploy this out in the original time frame indicated.
    So we have agreed with the product team to collate the MAC address of our...
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    Its nearly there - we had some issues where...

    Its nearly there - we had some issues where Google couldn't handle our definition of 'off' vs their definition - along with the fact we came close to publishing, then they moved to their newer...
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    Log a warranty call - Say I said so

    Log a warranty call - Say I said so
  25. Yes - the elves are working hard. Seriously...

    Yes - the elves are working hard. Seriously though - yes - this is the plan - but we are waiting for our live trials to finish - we never want to take risks with people's heating especially this...
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