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Type: Posts; User: keylevel

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    I've just reactivated Eco mode and the behaviour...

    I've just reactivated Eco mode and the behaviour is exactly the same as it was before - app overrides are reduced by the Eco setting and the DTS92 is unusable.

    I'll get back to support and refer...
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    I have just received the following from Resideo...

    I have just received the following from Resideo support:



    I'm not exactly sure what that means as the EvoTouch version number is still 02.00.19.33
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    I have received the following from Resideo...

    I have received the following from Resideo support:



    I'll update when I get anything else.
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    [QUOTE=G4RHL;45601] My Evotouch was installed...

    My Evotouch was installed in June 2016. Prior to 24th Feb this year it was on version 02.00.17.03 and that supported Eco mode; it allowed an override to be set (Eco mode active), and that override...
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    But that's not how it has been for the past 5...

    But that's not how it has been for the past 5 years! This has only started since my Evotouch was updated to 02.00.19.33.

    After further testing I have found that setting an override 3C above the...
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    Has "Eco" mode been broken?

    My Evotouch is running 02.00.19.33 and I have recently switched it to "Eco" mode as I normally do at this time of year.

    This is correctly reducing the setpoints of the zones by 3C. This sometimes...
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    Ah, I was wondering where the version information...

    Ah, I was wondering where the version information was hidden away!

    Looks like that may be part of the problem - version is shown as 02.00.17.03.

    I'll get in touch and ask for an update to be...
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    Thanks. Do you know if there a list of the...

    Thanks.

    Do you know if there a list of the versions somewhere? Does the system update automatically, or does it have to be done manually?
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    Another strange one. The heating for one of my...

    Another strange one.

    The heating for one of my zones did not come on at the scheduled time. Looking at the controller, the clock was more than 40 minutes slow (it was set to automatically update)....
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    It's still not working, even though it's supposed...

    It's still not working, even though it's supposed to be fixed.

    Controller is working and shows correct temperatures and overrides.

    The app shows the correct temperatures, but does not have the...
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    Anyone else noticing random changes to zone...

    Anyone else noticing random changes to zone settings?

    The one for my office has just set itself to the wrong setting for this time of day (13, should be at 21). The app does not indicate that a...
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    I agree with that! This appears to be "hacking...

    I agree with that! This appears to be "hacking with the live server to make it work" rather than a controlled development process deloying updated software that has been properly tested in a test...
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