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Spent 20 minutes on the phone with Microsoft this morning. It all started this morning after a reboot. all of a sudden I get a message saying that I have made significant changes to my computer since windows was activated that it needs to be re-activated. All I have done in 18 months is add another gigabyte of memory and that was done in January.
Then the reactivate screen came up, OK not too bad just do what it says and it will all be fine. Phoned up Microsoft as it was unable to connect to the internet. Then was unable to go any further due to the fact the information they needed wasn't present at all. Then tried to get hold of a real live person, I don't think these exist in Microsoft. After 20 minutes of please hold then please press 1 or press2 etc I gave up.
Cancelled the screen and logged in to see a nice WGA pop up on my screen. clicked it and this took me to a Microsoft site saying in large writing that my copy of windows probably wasn't genuine and for 142 euros I could make it genuine. What rubbish I know its genuine. anyway also on the screen in small writing is a link you click to check to see if your copy is genuine. Clicked the link and guess what after about 2 minutes it said your copy of windows is genuine. Do you wish to activate it. pressed yes and its all ok.
What really annoys me is that someone less tech savy would be led to believe that they have to pay 142 euros to get it sorted.
Anyway I will be writing to Microsoft telling them what I think. So we will see what happens. And I will let you know.
Anyone else had similar problems as I believe it may have been caused by a Windows WGA (Windows genuine advantage ) update.
Then the reactivate screen came up, OK not too bad just do what it says and it will all be fine. Phoned up Microsoft as it was unable to connect to the internet. Then was unable to go any further due to the fact the information they needed wasn't present at all. Then tried to get hold of a real live person, I don't think these exist in Microsoft. After 20 minutes of please hold then please press 1 or press2 etc I gave up.
Cancelled the screen and logged in to see a nice WGA pop up on my screen. clicked it and this took me to a Microsoft site saying in large writing that my copy of windows probably wasn't genuine and for 142 euros I could make it genuine. What rubbish I know its genuine. anyway also on the screen in small writing is a link you click to check to see if your copy is genuine. Clicked the link and guess what after about 2 minutes it said your copy of windows is genuine. Do you wish to activate it. pressed yes and its all ok.
What really annoys me is that someone less tech savy would be led to believe that they have to pay 142 euros to get it sorted.
Anyway I will be writing to Microsoft telling them what I think. So we will see what happens. And I will let you know.
Anyone else had similar problems as I believe it may have been caused by a Windows WGA (Windows genuine advantage ) update.
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