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Thread: Which Home Alarm?

  1. #11
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    Default Re: Which Home Alarm?

    Quote Originally Posted by Monteey
    I totally agree about the engineers mystery code etc as when we fit a system we dont offer any contract (above the 12month gtee period) because if a system is fitted properly there should be no problems apart from the system needing a replacement back up battery every few years
    Well then you shouldnt be installing systems at all if you arent offering a contract. Its morons like you that give the alarm industry a bad name. Although you may think they are a waste of time, any company worth their salt will charge a premium to idiotic customers who phone up their alarms going off at 3am and want someone to come and sort it out. Oh and your insurance company will no give you a discount unless the system is properly maintained.
    As to striking up a relationship with an engineer, i am an engineer and if any of you cheapskates tried it id tell you where to get off

    I think the alarm industry has enough of a bad name already thanks!

    Just to clarify all the systems that we fit are fitted to BS5750 standard and we give a 12 month free parts and labour (AND CALL OUT) warranty with them. If the customer wants a contract or needs to go on a Redcare we hand the system (for no fee) over to a local NACOSS alarm company, giving the customer freedom to choose wether to enter into a contract or enjoy 12 months of free cover and then have the ability to go with whoever they choose!

    The insurance company discount is laughable in my opinion because for the sake of a 20 discount you HAVE to have your alarm armed whenever you leave the house and if you dont they wont pay up!

    I agree that there are plenty of cowboys out there but just because a company has NACOSS or SSAIB certification it doesnt mean that they are doing the job any better than a non approved installer (I used to work for one of the biggest alarm companies in the world and the quality of their work and service procedures were laughable!)

    If you actually bothered to read DCoplins post you will notice that he was asking advice for a panel to fit and manage himself after being fed up with the service he has received from his alarm company!

  2. #12
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    Default Re: Which Home Alarm?

    Quote Originally Posted by SJL
    Not trying to step on anyones toes!
    when we fit a system we dont offer any contract
    You are loosing out on a great revenue source

    Quote Originally Posted by SJL
    because if a system is fitted properly there should be no problems apart from the system needing a replacement back up battery every few years!
    What a terrible bit of advice, what about the painted PIR's, the sticking contact's and the encroaching high resistance on that cable that has been chewed by rodents???
    Quote Originally Posted by SJL
    I recommend that you ditch the contract
    See above

    Quote Originally Posted by SJL
    find a local alarm engineer and strike up a relationship where he/she will come out as and when needed for a nominal call out charge!
    i.e no response when the sounder is sounding @ 4am and the neighbours will be well impressed!

    Quote Originally Posted by SJL
    Thus saving you money in the long term
    If it's just about the money, why not just not bother buying any 'nice things' worth stealing...et voila! :lol:

  3. #13
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    Default Re: Which Home Alarm?

    B.S. 5750 is a standard of quality (replaced by iso 9001 in 2002 ) and is not the B.S. for intruder alarms, it refers to your quality policy and has no reference to how to run cables fix items to walls ect ect.

    I read the original post and my advise was directed at the original guy as well as yourself.

    From the advice that you have given this chap, and your reply to my post it is clear you have not got a clue what you are talking about.

    My advice to you would be to read some books (Library could be a good source) make sure they're the factual sort not fiction before you give anymore advice.

    Peter

  4. #14
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    Default Re: Which Home Alarm?

    The insurance discount is usually around 50 I think you will find, and whats the point of having an alarm and not setting it???

    The whole point of insurance companies is to make money, they dont want to give you a discount unless you do something for them.

    They also want pay out if you leave your front door open and a big sign in the window saying "burgle me!"

    Peter

  5. #15
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    Default Re: Which Home Alarm?

    I used to work for one of the biggest alarm companies in the world and the quality of their work and service procedures were laughable!)
    Yeah obviously 'toytown alarms ltd' as you obviously have not a clue what your talking about. If you did work for a big alarm company you would know that NACOSS and SSAIB are there to stop the cowboys, if you dont stick to their procedures (which they check on a regular basis) they kick you out, obviously your so called company had never heard of this so i view with doubt your claim.
    If you actually bothered to read DCoplins post you will notice that he was asking advice for a panel to fit and manage himself after being fed up with the service he has received from his alarm company!
    Ok well tell him to find a new company to deal with, true there are ones out there that shouldnt be graced with business, but by your reckoning, if you buy a car and you dont like the service you get from a garage, you ditch the garage and do it all yourself. Hmm yes i can really see someone with no mechanical knowledge changing their own brakes/doing major engine work.

    Whether or not you agree and quite frankly i dont give a monkeys if you dont, people like you are the root cause of this industry getting a bad name. I suggest you stick to your playpen and leave the difficult stuff to the real professionals

  6. #16

    Default Re: Which Home Alarm?

    Lets keep the discussion friendly please people.

    Thanks

    M.

  7. #17
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    Default Re: Which Home Alarm?

    If you allow people on here that attack other trades and proffesions what do you expect Otto Mate.

    The security trade has no wish to upset your forum or break any rules.

    But there are enough diy systems and un maintained systems already ( I know I get called out by the eviromental department regularly to diss them) without a forum promoting more.

    Pete

  8. #18

    Default Re: Which Home Alarm?

    Pete

    I didn't "allow" anyone to "attack" anyone else on here.

    These forums, as with our mailing list, do not tollerate any kind of flaming or abuse. This is aimed at all participants on this thread.

    Either keep it friendly or leave.

    M.

  9. #19
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    Default Re: Which Home Alarm?

    Could have fooled me, the very theme of this thread seems to be that noone in the alarm industry can be trusted not to rip everyone off. Some of your posters seem to take great delight in misleading people into thinking we're all out to get them which is not the case.
    If you dont want us to react to totally ignorant critism then dont allow it to be published in the first place.

  10. #20
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    Default Re: Which Home Alarm?

    Ditto

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