Evohome App

[paulockenden]

Anyone else finding that the latest version of the Evohome (Sorry, Honeywell Comfort) app, on both Android and iOS, asks you to log in each time you use it, rather than saving your credentials?

Bit annoying....

[raston]

Yep I had this problem too. I found that deleting the app and reinstalling it fixed it (on iOS at least).

[ste55]

Yep I had this problem too. I found that deleting the app and reinstalling it fixed it (on iOS at least).

Thanks. Delete and re-install fixed it for me too (iOS).

[Mavis]

Yep I had this problem too. I found that deleting the app and reinstalling it fixed it (on iOS at least).

Yes that worked for me.

Couple of observations - I can't get the weather to work - 'Weather Unavailable'
and it is now Total Connect Comfort International rather than Europe

[ste55]

Weather is working for me. Does it have your location?

[paulockenden]

Thanks for the uninstall tip.

The weather seems to work on iOS, but not Android. Or is it the other way... can't remember. I never use it (have other apps for weather).

P.

[Mavis]

Weather is working for me. Does it have your location?

Yes. It worked before the update. Just checked again and it says that it cannot find my town. I wonder whether they have switched to another provider? I hope not as it may mean that I have to put another town further away in.

[top brake]

Yes was updated yesterday, now international App covering all Honeywell markets

I had to enter my user name and password first time. Weather reporting fine.

[top brake]

Yes was updated yesterday, now international App covering all Honeywell markets

I had to enter my user name and password first time. Weather reporting fine.

I found you needed to install password if you close the app, delete and reinstall appears to resolve. Will escalate on Monday.

[Rameses]

I found you needed to install password if you close the app, delete and reinstall appears to resolve. Will escalate on Monday.

App update / password save issues.

After a recent app update some users are reporting that they need to re-enter their username and password each time they use the app. An urgent revision is being constructed. Android users will receive this very quickly. iOS users will be a few days later due to Apple Store submission process.

We apologise for any inconvenience caused.