Could anyone recommend an Evohome installer for Glasgow/Scotland?

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  • Stuart37493746
    Automated Home Lurker
    • Aug 2015
    • 3

    Could anyone recommend an Evohome installer for Glasgow/Scotland?

    Hello everyone

    I'm wanting to get Evohome installed professionally.

    I've phoned a couple of installers that were listed via the postcode search on the Honeywell site, but to be honest, both had actually very little experience and I really wasn't convinced by their answers to a couple of fairly simple questions.

    Short of working through the Honeywell list, could anyone recommend an Evohome installer in the Glasgow area or West/Central Scotland?

    Thank you.
  • roydonaldson
    Automated Home Guru
    • Jan 2013
    • 205

    #2
    I'm just outside Glasgow and when I went looking there was no-one anywhere near. To be honest, depending upon your boiler, you can just as easily get a heating electrician to wire the BDR's in place and fit the rest of it yourself.

    Roy.

    Comment

    • scoutb
      Automated Home Lurker
      • Oct 2015
      • 4

      #3
      Originally posted by Stuart37493746 View Post
      Hello everyone

      I'm wanting to get Evohome installed professionally.

      I've phoned a couple of installers that were listed via the postcode search on the Honeywell site, but to be honest, both had actually very little experience and I really wasn't convinced by their answers to a couple of fairly simple questions.

      Short of working through the Honeywell list, could anyone recommend an Evohome installer in the Glasgow area or West/Central Scotland?

      Thank you.
      If you have any joy, I'd love to know who you went with as I'm having the same issue in the same neck of the woods.

      I've been in touch with a few of the Honeywell installers, but each gave the impression that they'd never fitted it before. Whilst they could probably do the job, I thought it defeated the purpose a little.

      I have one quote from a company, Greenheat Central, in Stirling but I'd always prefer to have something to compare it to.

      Having recently moved, I don't even have a local electrician to call on.

      Comment

      • top brake
        Automated Home Legend
        • Feb 2015
        • 837

        #4
        That's the first step then, find an installer that comes recommended. Evohome has an online training package that your installer can go through.

        Originally posted by scoutb View Post
        If you have any joy, I'd love to know who you went with as I'm having the same issue in the same neck of the woods.

        I've been in touch with a few of the Honeywell installers, but each gave the impression that they'd never fitted it before. Whilst they could probably do the job, I thought it defeated the purpose a little.

        I have one quote from a company, Greenheat Central, in Stirling but I'd always prefer to have something to compare it to.

        Having recently moved, I don't even have a local electrician to call on.
        I work for Resideo, posts are personal and my own views.

        Comment

        • Dan_Robinson
          Automated Home Ninja
          • Jun 2012
          • 347

          #5
          With all due respect to sparkies everywhere - be very careful of electricians and heating electrics.

          We have rescued customers from all sorts of shenanigans from our cable strangling friends... some with huge bills for new circuit boards and rewires (of the heating system).
          Kind Regards - Dan Robinson (Jennings Heating Ltd)

          Comment

          • roydonaldson
            Automated Home Guru
            • Jan 2013
            • 205

            #6
            Originally posted by Dan_Robinson View Post
            With all due respect to sparkies everywhere - be very careful of electricians and heating electrics.

            We have rescued customers from all sorts of shenanigans from our cable strangling friends... some with huge bills for new circuit boards and rewires (of the heating system).
            I'd completely agree with this. You need a heating electrician. My friend is a experienced electrician and he does not do heating work. It is a specialism in electrics. Having re-wired mine myself, I can understand what he means.

            Comment

            • Stuart37493746
              Automated Home Lurker
              • Aug 2015
              • 3

              #7
              Originally posted by scoutb View Post
              If you have any joy, I'd love to know who you went with as I'm having the same issue in the same neck of the woods.

              I've been in touch with a few of the Honeywell installers, but each gave the impression that they'd never fitted it before. Whilst they could probably do the job, I thought it defeated the purpose a little.

              I have one quote from a company, Greenheat Central, in Stirling but I'd always prefer to have something to compare it to.

              Having recently moved, I don't even have a local electrician to call on.
              That's interesting, thanks.

              Just from the quotes process, what was your impression of them (Greenheat Central)? Did they sound knowledgable? How much experience did they have? Did they come out and do a survey?

              The installers that I spoke to had so little experience or knowledge, that I wouldn't have even asked them for a quote.
              Last edited by Stuart37493746; 27 October 2015, 01:48 PM.

              Comment

              • top brake
                Automated Home Legend
                • Feb 2015
                • 837

                #8
                Originally posted by Stuart37493746 View Post
                That's interesting, thanks.

                Just from the quotes process, what was your impression of them (Greenheat Central)? Did they sound knowledgable? How much experience did they have? Did they come out and do a survey?

                The installers that I spoke to had so little experience or knowledge, that I wouldn't have even asked them for a quote.
                i trained that installer
                I work for Resideo, posts are personal and my own views.

                Comment

                • The EVOHOME Shop
                  Site Sponsor
                  • Dec 2014
                  • 483

                  #9
                  Originally posted by Dan_Robinson View Post
                  With all due respect to sparkies everywhere - be very careful of electricians and heating electrics.

                  We have rescued customers from all sorts of shenanigans from our cable strangling friends... some with huge bills for new circuit boards and rewires (of the heating system).
                  The UK full stop has many installers from all trades (plumbing, heating and electrical) who don't have the capabilities of evohome installations or indeed heating system wiring. I have seen many 'professional' installations (even proudly documented online) where Honeywell's wireless devices have been too close to each other and certainly not the 300mm minimum recommended.

                  We find most installers don't like reading manuals and would prefer to call for help when things go wrong, which ultimately it does when people are unfamiliar with the devices/systems they are installing.

                  Comment

                  • G4RHL
                    Automated Home Legend
                    • Jan 2015
                    • 1580

                    #10
                    Electricians? The limit of some is to put in a socket or lighting circuit as that is mostly what they are asked to. Now and then a consumer unit. Fairly basic stuff. When it comes to heating electrics and systems like Evohome the number who can do it drops like a stone.

                    Honeywell list approved installers but take care, some don't have the experience as I found ringing round a year ago. I got one who do the electrics but had no knowledge of setting it up thereafter. Once properly installed I think it is better a user knows how to bind everything and configure it for it is something you may need to do or adjust in the future. It is not rocket science and there is excellent guidance in this forum. Doing it you will have much greater understanding of how your system works.

                    Comment

                    • top brake
                      Automated Home Legend
                      • Feb 2015
                      • 837

                      #11
                      Originally posted by G4RHL View Post
                      Electricians? The limit of some is to put in a socket or lighting circuit as that is mostly what they are asked to. Now and then a consumer unit. Fairly basic stuff. When it comes to heating electrics and systems like Evohome the number who can do it drops like a stone.

                      Honeywell list approved installers but take care, some don't have the experience as I found ringing round a year ago. I got one who do the electrics but had no knowledge of setting it up thereafter. Once properly installed I think it is better a user knows how to bind everything and configure it for it is something you may need to do or adjust in the future. It is not rocket science and there is excellent guidance in this forum. Doing it you will have much greater understanding of how your system works.
                      please take care to select a Honeywell Connected Specialist (not Honeywell Installer Network members) on the find an installer tool

                      These installers have gone through training and had installations checked
                      I work for Resideo, posts are personal and my own views.

                      Comment

                      • Jom
                        Automated Home Jr Member
                        • Aug 2015
                        • 23

                        #12
                        Originally posted by G4RHL View Post
                        Electricians? The limit of some is to put in a socket or lighting circuit as that is mostly what they are asked to. Now and then a consumer unit. Fairly basic stuff. When it comes to heating electrics and systems like Evohome the number who can do it drops like a stone.

                        Honeywell list approved installers but take care, some don't have the experience as I found ringing round a year ago. I got one who do the electrics but had no knowledge of setting it up thereafter. Once properly installed I think it is better a user knows how to bind everything and configure it for it is something you may need to do or adjust in the future. It is not rocket science and there is excellent guidance in this forum. Doing it you will have much greater understanding of how your system works.
                        I agree that if one has the capacity it is great to do it yourself. Down the road if a problem arises, you have a much better chance of troubleshooting. In my own case. I did find a Honeywell installer in my city on the Find an installer section. No Honeywell connected specialists were available to me. I was interested in new gas boiler, changing from oil to gas and the Evohome installation. I made contact with the Honeywell approved installer, they sent a rep to visit me and do a site check, spent an hour in my home but never heard back from them even though I emailed them again as I thought the chap who visited might have had an incorrect email address. Obviously they had plenty of more lucrative jobs. When I saw that the Evohome Shop offered a binding service for £30 I decided to purchase the kit from them, get the installer installing the gas boiler to wire in the boiler relay and did the rest setting up controller and fitting TRV heads myself.

                        Comment

                        • MrB
                          Automated Home Sr Member
                          • Oct 2015
                          • 80

                          #13
                          As I mentioned in another thread I have just been through all this. The 'approved' larger installers I eventually used had 1 person each with some experience - one for the heating and one for the electrics. As far as configuration etc they just didn't have the experience and I did that all myself. I agree with the above about it's better to be able to do this yourself as "end user support" for configuration is way outside the capabilities of the average heating/plumbing/electrics chap.

                          Comment

                          • Stuart37493746
                            Automated Home Lurker
                            • Aug 2015
                            • 3

                            #14
                            Thanks to everyone so far for their contributions.

                            I have to say that I'm not encouraged. It sounds like it is difficult to find an installer who has proper expertise to do an installation. And what about post-installation support?

                            People are suggesting going down the DIY route, because that way I would get to understand the system, especially if I hit a snag later. However that seems an odd approach for what would otherwise appear to be a design that is aimed at consumers.

                            The DIY route is tempting and whilst I'm good at following instructions, I have little or no electrical or plumbing skills. Supposing for example, that when I went to do the apparently simple task of replacing the first TRV, I got stuck or found it a fiddle and wasn't sure if I had done it correctly?

                            I'm finding it difficult to spend say, £800 on something that I might not be able to fit myself, or find someone reliable to do it for me.

                            Sorry to be negative, but that's what I'm concluding from these helpful comments.

                            Comment

                            • Dan_Robinson
                              Automated Home Ninja
                              • Jun 2012
                              • 347

                              #15
                              Where are you in Glasgow? I might know someone.
                              Kind Regards - Dan Robinson (Jennings Heating Ltd)

                              Comment

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