In one case (can't remember the make of the dam TRV now but it wasn't BS-EN) the valve pin was exceptionally long, but the valve pin stroke again was only about 2-3mm - in this case the customer actually ground the valve pin down to 14mm and reported the TRV's worked perfectly afterwards.
I have planned to update our website to detail and show everything I have learned over the last couple of years with evohome (if I die it all goes with me so to speak) and make the website a really good resource of evohome information. In light of this conversation I will try and get back onto this next week and start updating the website (and my HR92 compatibility page) with more information.
