We installed Evohome over 18 months ago and have been running it happily, using all 12 zones. It's had a few slight hiccups as batteries have lost power but generally things have been very successful - until recently. A few weeks ago we were away for a couple of days (without using the 'away' feature) and came back to a cold house because of a comms failure with the boiler relay. We managed to resolve it eventually by re-binding the relay. Yesterday we suffered a virtually complete comms failure with all devices, no idea why. I could re-sync to the radiators but could not establish comms with the boiler relay or the hot water. We then tried to re-bind the boiler relay as we had done before, but can't even do that. The BDR91 displays the correct light flashes but we get no response when trying to bind with the controller, even when holding the controller right near the device. Overnight most of the radiators have suffered further comms faults. So we are currently without heating or hot water and getting desperate!
I've seen some references to rebooting the controller but would like to understand whether this is likely to help us before doing it, also the implications of doing it. Presumably we would have to set up all the devices again from scratch? I'd also like to know whether other people have suffered this type of event on an installation which has been working quite happily for over 18 months. For what it's worth, there have been no changes to our wi-fi, so I don't believe we've introduced something which could be interfering.
Any help much appreciated, it's getting cold here!
I've seen some references to rebooting the controller but would like to understand whether this is likely to help us before doing it, also the implications of doing it. Presumably we would have to set up all the devices again from scratch? I'd also like to know whether other people have suffered this type of event on an installation which has been working quite happily for over 18 months. For what it's worth, there have been no changes to our wi-fi, so I don't believe we've introduced something which could be interfering.
Any help much appreciated, it's getting cold here!
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