No big problem and this should not spoil the great work you guys have done to make this offer happen.
Mistakes happen and this is isolated to name/email only at what must have been a very busy time.
Thanks
gl3n
Did anyone else notice that the PSU included with the new evohome controller is exactly the same one that was included with the old Mobile access kit. Mine had died in just a few weeks and when I contacted Honeywell about that they told me it was a known issue with those PSUs. I wonder how long these ones will work.
I intend to move to the wall kit soon, so it's not a big problem for me. I only noticed this when I was packing my old stuff to return back to Honeywell and wondered why I wasn't using the old PSU for my RFG100. I've put a note in my return to say why the RFG100 PSU wasn't included.
getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own
Hi Richard
Sorry I haven't got back to you on this as I have been away.
It is very generous of you to make this offer and I would like to take you up on it if it still stands.
If the offer is still available do I order off the website as normal and put my post code and AH user name in the notes box or is there anything else you would like me to do?
Yours hopefully
Marty.
getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own
We experienced many installations getting 'confused', and there were very or no practical situations where the system required this level of segregation. Based on research and general understanding, either people want to optimize or they do not. We are trying to encourage a holistic view. Click optimise and let the system optimise as a whole. Or don't.
getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own