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  1. #1
    Automated Home Jr Member
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    Default CORTEXDirect email option with gmail servers

    Hello,
    I am using CortexDirect to send emails to me through gmail servers. Today I noticed Cortex is unable to connect to server. I found out that turning off SSL allowed me to connect to smtp server, but this connection offers limited functionality (unable to send emails to non-gmail recipients).
    I found an article on google:
    http://googleappsupdates.blogspot.co...d-rc4-for.html
    Do you think it can be source of problem?
    Anyone else is experiencing such problems?

  2. #2
    Automated Home Legend chris_j_hunter's Avatar
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    no idea if related, but we've of late found our e-mails delayed by several hours - they used to be sent promptly, and we're not aware of having changed anything ...
    Last edited by chris_j_hunter; 7th July 2016 at 01:27 AM.

  3. #3
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    It had to be temporary problem indeed. For now sending email using CortexDirect is working correctly.

  4. #4
    Automated Home Legend chris_j_hunter's Avatar
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    curious to know - is yours still working again ... we still have the problem ...

    it seems Cortex retries the send, over & over, every five minutes, and it looks like it does get through, eventually ... but how long it takes looks to be random - half an hour, fours hours, almost twenty-four hours, it varies a lot ...

    the Google article is hard to understand, but mentions 16th June as a cut-off date - we first noticed our problem on 24th May ...

    initially we thought it must be a Cortex problem, but using Test Connection points to it being external to Cortex ...

    we found un-ticking the SSL box eliminated the Error message we got when we clicked Test Connection, meaning it seemed then to work ... but we still found e-mails got stuck in the queue, apparently just the same ...

    our Cortex is sending e-mails through gmail to icloud ...
    Last edited by chris_j_hunter; 7th July 2016 at 01:40 AM.

  5. #5
    Automated Home Legend chris_j_hunter's Avatar
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    just to note ... all fine again, here, too ...

  6. #6
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    Today I noticed that the problem is back.
    I installed Thunderbird to configure mail via MAPI, but another problem appeared - when I try to send an email, Cortex reports error in log file:
    15:32:07 SendEmailObject exception 2
    15:32:07 SendQueue.RemoveObject(i); exception 2
    And when I try to add or edit mail items in send options tab I receive this:
    mail.jpg

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