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Thread: Evohome is Noisy - please help me

  1. #141
    Automated Home Jr Member
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    So. Having sent the HR92 back to the evohome shop for testing and waited and waited..... it would appear my wife and I had our wires crossed. It hadn't been sent at all!

    Now it is finally winging it's way there.

    I'm almost 100% certain that nothing will be found wrong with it and that they really are that noisy (although I would dearly love to hear that the 10 HR92s I have are an anomaly and that usually they are far quieter). Since my last post I have removed half the HR92s and put back standard TRVs because the sound is so intrusive. Every time I heard it (even over the sound of the TV) it would annoy me that it wasn't quieter.

    Anyway, let's see what happens. Fingers crossed.

  2. #142
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    I would strongly recommend that you replace the radiator values with Honeywell ones. Do one 15 plus 15 mins time of a plumber and I think you will soon reasise that not all radiator valves are alike!

  3. #143

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    Quote Originally Posted by Sentry1 View Post
    So. Having sent the HR92 back to the evohome shop for testing and waited and waited..... it would appear my wife and I had our wires crossed. It hadn't been sent at all!

    Now it is finally winging it's way there.

    I'm almost 100% certain that nothing will be found wrong with it and that they really are that noisy (although I would dearly love to hear that the 10 HR92s I have are an anomaly and that usually they are far quieter). Since my last post I have removed half the HR92s and put back standard TRVs because the sound is so intrusive. Every time I heard it (even over the sound of the TV) it would annoy me that it wasn't quieter.

    Anyway, let's see what happens. Fingers crossed.
    I just want to remind you. Every time you move the valves/reset them/change the environment, they have to perform a learning process again. It takes about 7-10 days for them to be 'optimal' and only achieve the increments they need to achieve. Before then they will likely be more 'active' than normal.
    getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own

  4. #144
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    Thanks @basiluk and @rameses.

    I have tried Honeywell valves and it made no difference, which was a real shame as I was hoping for a big improvement.

    Additionally, I've had Evohome for enough time for it to do the learning and any reduction in the number of adjustments is obviously welcome. However this has no bearing on the fact that I find the noise intrusive and that it wakes up the kids (well, it did until I removed the evohome TRVs from their rooms and the landing).

    I was at the Mobile World Congress in Barcelona last week and there is a huge emphasis on 5g and the smart home from many big tech names out there, so it may well be that:

    a) Honeywell feel the pressure and invest in upping their game
    b) a startup comes along and provides all the functionality at half the cost

    Anyway - I still haven't admitted defeat with Evohome quite yet. Let's see what The Evohome Shop say.

  5. #145
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    Wow, I am surprised that HWell valves still cause issues. Fancy filiming them up close with soudn and posting to youube?

  6. #146
    Automated Home Legend paulockenden's Avatar
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    I don't understand the comment about Honeywell upping their game. As others in this thread have pointed out the HR92 is one of the quietest motorised radiator valves on the market. The competition are mostly FAR louder. Even newer entrants to the market.

    I suspect a lot of time and effort went into making these valves as (relatively) quiet as they are.

  7. #147
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    Quote Originally Posted by paulockenden View Post
    I don't understand the comment about Honeywell upping their game. As others in this thread have pointed out the HR92 is one of the quietest motorised radiator valves on the market. The competition are mostly FAR louder. Even newer entrants to the market.

    I suspect a lot of time and effort went into making these valves as (relatively) quiet as they are.
    I concur. If you want a noisy one try LightwaveRF's. Left alone, the HR92 is relatively quiet and unobtrusive. The boiler can be heard more coming on etc. than the HR92s. Yes in the complete quietness of say early morning the HR92 in the bedroom is obvious, but then I would expect it to be. Besides it is telling me the time when it operates! The noise of the system getting up to speed with radiator noise is more obvious and that is not an HR92 issue. There are a lot more noisy things operating around the average domestic home than an HR92. Then there are cars going passed although luckily I live in a culdesac. The birds in the morning and during the day are noisier than the HR92s and I am sure we would not want to lose that natural sound. However, I know I could quieten my HR92s more if I felt the need by putting say a piece of wood between the radiator and the wall to absorb the resonance of the radiator.

  8. #148
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    I have the two BDRs on a partition wall between the airing cupboard and my main bedroom. I find the clicking at night re-assuring as I know that the controller has turned off the heating. I also hear the HW click on at 7am in the morning. Most mornings, I can hear the bedroom HR92s whirr: a quick glance of the clock tells me how cold it got in the previous night (in a general sort of way).

  9. #149

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    Ok. Had some tests done in one of our proofing chambers. Short story. We are measuring around 36db (ish). Nearest competition is at 46db. I am not saying what/who, or commenting on the process. I had this done for my own peace of mind as I was reading this thread and I wanted to back up what I and many other customers already thought. These are not formal or published figures.

    Mounting and how much the pipes are seated (plus the radiator itself) are all variables, but overall results were that we are around 10-13db above normal ambiance (21db, so somewhere between a whisper and normal conversation)
    We are improving our products all the time, eager to find ways to improve. But with the current design we are confident that the system should provide a comfortable integration into the home whilst bringing all the benefits connected heating and smart zoning can bring.
    getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own

  10. #150
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    Hi Rameses,

    Great that you guys are running those tests - just knowing that you take this element of your product seriously is good news. Thanks for letting me know. I am tempted to get a LightwaveRF one just to find out how crazy noisy they are.

    Can you please confirm something for me - do all the batches of HR92s use all the same components? I find it very hard to believe that the issue with noise that I am dealing with is not being experienced by other people. These things were waking up the kids so I moved them out of their rooms (thus essentially losing the primary benefit that drove my purchase in the first place). The remaining ones still turn heads...in the middle of the day....when there are loads of other household noises going on. I can only think that I've got a loud batch of motors or something similar.

    I have removed them from the radiators and they are still noisy (not resonance). I have tried new valves and they are still noisy.

    As I mentioned before, I have sent one off to The Evohome Shop who are going to let me know their thoughts. As soon as I hear more I will post here.

    Thanks,
    Sentry1

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