spam - Allegedly from Honeywell

[FullBore]

I have this morning received an email, to my correct & unique email address for Honeywell reaging:-

Dear Sir, Madam

You recently contacted Honeywell with a technical support issue. Following is a summary of your support ticket. Please review and respond to the question below.


Ticket number: 02245818
Email address:
Subject: 2 problems with the Evohome
Date ticket created: 11/20/2015

We believe we have resolved your request. Would you agree that we can close your case?

If you disagree a member of our team will follow up with you.

Thank you,
Honeywell Technical Support

The red highlighting is mine.

This is clearly a spam, asking me to click on a link...

I'm posting this from my 'phone, but can post a screenshot when I get back to a PC.

FB

[paulockenden]

What's the underlying URL on the link?

I'm more inclined to suspect c0ck-up rather than conspiracy.

[FullBore]

Many thanks Paul

You may well be correct, the underlying URL is:-

http://survey.clicktools.com/app/survey/response.jsp

It may well be a c0ck-up as I have never raised a technical support issue with Honeywell. Their customer support IT systems certainly seem to
be riddled with problems.

Regards

Nigel

[paulockenden]

Clicktools is SAP, so the kind of thing that Honeywell is likely to be using.

P.

[G4RHL]

Don’t forget Honeywell have a time machine for twice they have sent me emails to advise of maintenance work and on each occasion the maintenance is to finish before it has started!

[FullBore]

Don’t forget Honeywell have a time machine for twice they have sent me emails to advise of maintenance work and on each occasion the maintenance is to finish before it has started!

Precisely - to do it once is excusable, but twice in a few weeks is really beyond the pail.

FB

[top brake]

nothing to worry about guys, just a change in systems has resulted in some legacy cases being opened inadvertantly