CRAZY !!! We are September 2018, and I just got the following automated mail from honeywell ... 2 and an half year after issue reported !!!
I can not check if issue is solved, because I had applied at that time the workaround with the batteries that Honeywel provided, but I see now I am with SW version :
Application SW Version : 02.00.17.03
Wifi SW Version : 02.00.17.00
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Dear Sir, Madam
You recently contacted Honeywell with a technical support issue. Following is a summary of your support ticket. Please review and respond to the question below.
Ticket number: 02382098
Email address:
Subject: Evohome displays derogation
Date ticket created: 1/4/2016
We believe we have resolved your request. Would you agree that we can close your case?
If you disagree a member of our team will follow up with you.
Thank you,
Honeywell Technical Support
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I can not check if issue is solved, because I had applied at that time the workaround with the batteries that Honeywel provided, but I see now I am with SW version :
Application SW Version : 02.00.17.03
Wifi SW Version : 02.00.17.00
########################
Dear Sir, Madam
You recently contacted Honeywell with a technical support issue. Following is a summary of your support ticket. Please review and respond to the question below.
Ticket number: 02382098
Email address:
Subject: Evohome displays derogation
Date ticket created: 1/4/2016
We believe we have resolved your request. Would you agree that we can close your case?
If you disagree a member of our team will follow up with you.
Thank you,
Honeywell Technical Support
########################
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