Originally posted by MrBoy
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If you want to pay the sticker price like a mug, fine. But part of offering a good customer experience is offering a dialog with the customer... If they place a large order and ask for a discount, you'd likely consider it. Often, the reason you don't get a discount on a website purchase is just the site isn't flexible... If you phone up they will price match another site it be able to offer a better deal.
High street stores will haggle sometimes, if you're buying plumbing fittings in your trade store people ask for a discount as a matter of course.
Let's say they are selling 4xhr92 on a deal and I want 7 units. The website will make me select a 4 pack and 3 individual units. This could cost as much as 2 4 packs with the discount so if I phoned up I'd ask to get the multipath unit price X 7. That's what I mean by bespoke price... A reasonable flexibility not giving the seller.
It's never harmful to ask for a discount, they can always say no.
And my mum used to haggle in Tesco. "This tin is a bit dented can you reduce it?" Etc... We used to be embarrassed but it worked.
High street stores will haggle sometimes, if you're buying plumbing fittings in your trade store people ask for a discount as a matter of course.
Let's say they are selling 4xhr92 on a deal and I want 7 units. The website will make me select a 4 pack and 3 individual units. This could cost as much as 2 4 packs with the discount so if I phoned up I'd ask to get the multipath unit price X 7. That's what I mean by bespoke price... A reasonable flexibility not giving the seller.
It's never harmful to ask for a discount, they can always say no.
And my mum used to haggle in Tesco. "This tin is a bit dented can you reduce it?" Etc... We used to be embarrassed but it worked.
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