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8th February 2018, 10:02 AM
#1
Automated Home Guru
Clock stopped - February 8th 2018
Well, I had to resort to a full-on, battery-pull reset of the controller this morning in my dressing gown.
I tried the recommended of manually resetting the clock (which at least put my heating on) clicking on and off the automatic Wi-Fi update button several times but no avail. The clock just solidly remained at the time I manually set it to. I waited an hour but with no change.
I've read all the previous threads on this subject and saw that even I had such an issue way back in 2016 but there was no indication of how to cure this problem other than a battery removal.
HONEYWELL, THIS IS A MAJOR SOFTWARE BUG IN THE CONTROLLER THAT HAS TO BE ADDRESSED. I really don't mind all the litte probelms that get raised here, in fact I quite enjoy reading about them but this is quite an unacceptable bug.
Thank heavens I do not use EvoHome to controller my hot water heating is all I can say. My house is full of software clocks and with the addition of Amzazon Spots I have two more. In all the decades of their use I cannot remember another example of a clock sticking!
It's the worst possible bug there can be - waiting for the noise of the HR92s to start at 07:02 and nothing happens.
Please Honeywell try and get to the bottom of this. I'm a great fan and been a user since the b/w system but this is just an unacceptable problem in such a critically important consumer household tool. Chris
Update: Looks like others had clock problems this morning - see thread: http://www.automatedhome.co.uk/vbull...0-17-03/page34 My clock was reading 05 something as well.
Last edited by chrisgare; 8th February 2018 at 10:25 AM.
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8th February 2018, 10:08 AM
#2
Automated Home Legend
I too woke up to a cold house this morning (of all mornings). But my clock hadn't stopped. It was 30 mins slow! Made me think my alarm clock went made. I left it, and then an hour later every thing appeared to have gotten back to normal, the clock was back to the proper time.
Wonder what happened there?
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8th February 2018, 10:11 AM
#3
Automated Home Sr Member
Seems that an old problem has returned.
Perhaps it does not like the cold
http://www.automatedhome.co.uk/vbull...-Clock-Stopped
It is interesting that the screen saver shows a different time from the main display.
Still getting it to show the outside temperature was such a vital important addition, not like keeping good time.
Last edited by IM35461; 8th February 2018 at 10:13 AM.
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9th February 2018, 01:36 PM
#4
Automated Home Guru
Thank heaven; the heasting came on as expected this morning!
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9th February 2018, 02:10 PM
#5
Automated Home Legend
And my clock was the perfect time too, not the normal 2 mins out. We celebrate the small joys.
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9th February 2018, 03:19 PM
#6
Automated Home Legend
Despite having had this problem a few times over the last few years and having posted about it previously, this time I was not affected!
It does seem to be a random software bug to me... it's not just that the time gets out, it stops altogether until a reboot.
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