Honeywell have pulled a master stroke. They have just sent me an email telling me maintenance is going to be done on the 1st August but the magic is they are going to start doing it after they have finished doing it. That’s clever!
Honeywell Planned Maintenance
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Originally posted by G4RHL View PostHoneywell have pulled a master stroke. They have just sent me an email telling me maintenance is going to be done on the 1st August but the magic is they are going to start doing it after they have finished doing it. That’s clever!
You'd think that they'd turn off the lost communications alerts while they've taken the servers down for maintenance! (According to my iPhone app the servers are down for maintenance right now)
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I've only had lost comms emails for genuine lost comms.
[edit : apologies - on checking I did get a single pair of lost/restored emails overnight]Last edited by paulockenden; 29 July 2018, 04:55 PM.
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I had a ton of them yesterday afternoon through the night until this morning. Seems to have stopped now.
Nothing wrong with my broadband or wifi connection as far as I can see, nor have I seen the controller offline at any point when I have checked. The emails imply that the connection is lost and then restored almost immediately.
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On the iPhone app I'm getting a "Communication with the system has been lost" and a similar message on the android app.
However I can still change the settings in the app and the changes are echoed on the controller screen - this is the non-wifi version.
Most peculiar. I've logged out of the app and back in but no change in the alert.
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