Let me start by saying that I don't have any of the Honeywell products you have in my own system.
I've got Tower radiator valve bodies, which are fitted with Peggler I-Temp controllers.
Once I had fitted the I-Temps, I found that most of them faulted out at the initialisation/calibration phase of their installation and so everything was stopped in its tracks even though the two components were listed as 'compatible', according to the fact sheet.
After playing around with loosening the I-Temp from the body, I found I could force the calibration to complete, but you obviously can't leave things like that, so after a bit of trial and error measuring I decided to make some packing washers in the range of ~ 1.0mm to place between valve body and I-Temp.
Having a lathe, I was able to make mine from brass bar and part them off to correct thickness.
After fitting, all worked perfectly. Maybe you could do similar with fibre or plastic washers if you can't find a better fix?
Washer size: ID 23mm OD 28mm thickness to suit.