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Thread: Evohome app broken

  1. #1
    Automated Home Jr Member
    Join Date
    Nov 2018
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    49

    Default Evohome app broken

    App was down for maintenance this morning. Now itís broken and wonít login properly. When it eventually does you canít access your schedules on it.

  2. #2
    Automated Home Sr Member
    Join Date
    Mar 2017
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    85

    Default

    Same here, I still can't login. I enter my details but it just stays on the login page.
    The web-login still work, although that is somewhat limited, be nice if they could improve control via a pc.

  3. #3
    Automated Home Lurker
    Join Date
    Nov 2017
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    8

    Default

    I was logged in, but neither IFTTT or commands via the app have been communicating with the controller (well, they weren't at about 4pm)

  4. #4
    Automated Home Guru
    Join Date
    May 2017
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    127

    Default

    I didn't know of any updates but it's not applying changes from my phone (Android) or my wife's iPhone.

    And worse, no error messages.

    What gives?

  5. #5
    Automated Home Legend
    Join Date
    Sep 2014
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    Scotland
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    1,851

    Default

    Seeing problems here too - iphone app not showing the true up to date status of the system. I'm seeing lots of chunks missing out of my temperature graphs on and off all today so definitely some API problems. Again.

  6. #6
    Automated Home Sr Member
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    Mar 2017
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    I'm getting lots of "TooManyRequests" on my graphs (they update once every 5 mins).
    Temperatures set on the phone/web interface are being ignored by the touch controller, although my graphs show this set temperature correctly, and seem to read the actual temperature correctly.
    Basically this update whatever it was seems to have messed up communication between the touch controller and the internet.

  7. #7
    Automated Home Sr Member
    Join Date
    Mar 2017
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    And to rub salt into the wound the status shown on the web login page is 'Service fully operational'

  8. #8
    Automated Home Legend
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    Sep 2014
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    Default

    Quote Originally Posted by Stevedh View Post
    I'm getting lots of "TooManyRequests" on my graphs (they update once every 5 mins).
    Temperatures set on the phone/web interface are being ignored by the touch controller, although my graphs show this set temperature correctly, and seem to read the actual temperature correctly.
    Basically this update whatever it was seems to have messed up communication between the touch controller and the internet.
    What update ? There hasn't been an evohome firmware update for a long time.

    It won't be communications between the Evotouch and Honeywell that will be the issue, it's always the "public" API's that the phone apps and 3rd party integrations work with that seem to have issues.

  9. #9
    Automated Home Sr Member
    Join Date
    Mar 2017
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    85

    Default

    I think it was more of a server update their end as when I tried to logon yesterday it told me they were offline as they were updating something and to try later... since then any attempt at controlling evohome via their website, or apps has been problematic.

  10. #10
    Automated Home Jr Member
    Join Date
    Oct 2016
    Location
    Cambridge
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    22

    Default

    On Honeywell's twitter feed, there are quite a few complaints about the app not working.
    See: https://twitter.com/Honeywell_Home/with_replies

    "App and website do not agree with the physical unit. "

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