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Thread: Evohome app broken

  1. #291
    Automated Home Sr Member
    Join Date
    Jan 2015
    Posts
    96

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    This morning, the app is showing correct temperatures of rooms but not the correct schedule temperature. Overriding the schedule from the app does work and as a schedule change occurs, the app then comes back into sync for that room.

  2. #292
    Automated Home Jr Member philchillbill's Avatar
    Join Date
    Jan 2017
    Location
    Eindhoven, Holland
    Posts
    43

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    I had the same problem with no access via iOS app but funnily enough control via Alexa was working OK. This surprises me as that's an external API 'user' too, just like the app.

  3. #293
    Automated Home Sr Member
    Join Date
    Jan 2016
    Location
    Hampshire, Great Britain
    Posts
    76

    Default

    I'm away from home, but returning this afternoon.

    I logged on the the on-line Windows program to turn the hot water on to get the "Updating your zone settings" message for 8 minutes.

    I then tried the Android app. which once failed to update, but appeared to succeed at the second attempt.

    It is most frustrating:-

    To have no advance notice of pre-planned server downtime - there is no excuse for this

    To have no notice & updates of unplanned server downtime. An email saying sever down, we hope it will be back up in nn minutes, and will advise you when service is restored.

    Not to be able to rely on heating & hot water controls to work 100%

    NJSS

  4. #294
    Automated Home Jr Member
    Join Date
    Nov 2018
    Posts
    46

    Default

    Mine lost connection twice last night. Internet was fine. Anyone else?

  5. #295
    Automated Home Legend paulockenden's Avatar
    Join Date
    Apr 2015
    Location
    South Coast
    Posts
    1,580

    Default

    Fine here.

    Even though your internet was up your ISP might have been having routing / peering issues.

    P.

  6. #296
    Automated Home Lurker
    Join Date
    Nov 2018
    Posts
    7

    Default

    App not working this morning.

  7. #297
    Automated Home Lurker
    Join Date
    Nov 2018
    Posts
    7

    Default

    Just tried the website and it's not working either. Tried via home wifi and Vodafone so unlikely to be at my end.

  8. #298
    Automated Home Jr Member
    Join Date
    Nov 2018
    Posts
    46

    Default

    Just tweeted them.

  9. #299
    Automated Home Sr Member
    Join Date
    Jan 2015
    Posts
    96

    Default

    Just come back on for me a few seconds ago.

  10. #300
    Automated Home Jr Member
    Join Date
    Nov 2018
    Posts
    46

    Default

    My heating system has lost communication at 7am again according to an email. Internet seems ok. :-(

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