Just phoned them. Problem with the servers they are trying to fix. :-(
Evohome app broken
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Honeywell seem to have lost the plot ! Servers still down aftyer 4 hours !
I'm still getting "maintenance in progress" on my 'phone, but the website from my PC now says both:-
"Oops, an unexpected error has occurred. Please try again later" and
"Service Fully Operational", but still does not log in.
This is getting beyond a joke - the servers have been down now (13:48) for 4 hours.
FB
I can't correct the typo in the subject line !
Still down at 14:40 - FIVE hours !Last edited by FullBore; 17 May 2019, 02:40 PM.
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Originally posted by Mickjohn View PostHi
Cant log into ios app any body else having problems?Last edited by G4RHL; 17 May 2019, 02:15 PM.
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I'm away from home, but returning this afternoon.
I logged on the the on-line Windows program to turn the hot water on to get the "Updating your zone settings" message for 8 minutes.
I then tried the Android app. which once failed to update, but appeared to succeed at the second attempt.
It is most frustrating:-
To have no advance notice of pre-planned server downtime - there is no excuse for this
To have no notice & updates of unplanned server downtime. An email saying sever down, we hope it will be back up in nn minutes, and will advise you when service is restored.
Not to be able to rely on heating & hot water controls to work 100%
NJSS
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