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Thread: Evohome app broken

  1. #141
    Automated Home Jr Member
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    Quote Originally Posted by kimber.kimber View Post
    I’ve notice this problem tonight. App and controller not registering the same thing.
    I was having the same issue, but my apps now working again

  2. #142
    Automated Home Legend paulockenden's Avatar
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    Quote Originally Posted by Arrghh! View Post
    Now I've just received an email from Honeywell Home informing me of "planned maintenance" from tomorrow until the end of February.

    Not impressed.
    No such email here. Did anyone else get this?

  3. #143
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    Quote Originally Posted by paulockenden View Post
    No such email here. Did anyone else get this?
    I did and there’s some posts on twitter too

  4. #144
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    Quote Originally Posted by paulockenden View Post
    No such email here. Did anyone else get this?
    Yes, I did.

    Planned Maintenance of Honeywell Home Services / Total Connect Comfort

    Honeywell Home services will undergo planned maintenance over the next few weeks.

    Start date: 22/01/2019

    We’re undergoing an update to our software and services to improve your experience and maintain your security. Our servers will undergo maintenance over the next few weeks, and you may experience brief intermittent connectivity. Our updates will begin taking place on January 22, and run throughout February. The downtime will be used to maintain the platform, perform upgrades, and help ensure the continued integrity and security of our services to our users.

    During this time, the thermostat and security system will continue to work locally, but you may temporarily experience an inability to manage it remotely via the app.

    No action is required from you right now. Connectivity will re-establish itself automatically. If we can answer any questions or provide additional information, you can contact us here. You can also follow us on Twitter for latest status information.


    Thank you for your patience and understanding
    Honeywell Home Team

  5. #145
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    Thanks... I've not had any emails from them

  6. #146
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    Digging around I alighted on Honeywell’s page for Honeywell Home - https://www.honeywellhome.com/en/

    It seems they are developing a new and fresher approach and it will be peculiar if what we have in the Evohome system is not integrated into it.

  7. #147
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    Quote Originally Posted by paulockenden View Post
    No such email here. Did anyone else get this?
    No email here...

  8. #148
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    Quote Originally Posted by G4RHL View Post
    Digging around I alighted on Honeywell’s page for Honeywell Home - https://www.honeywellhome.com/en/

    It seems they are developing a new and fresher approach and it will be peculiar if what we have in the Evohome system is not integrated into it.
    Odd that some have received the email and not others.

    Perhaps the heading of the email, as my previous message surmises, indicates a large change? It starts with “Planned Maintenance of Honeywell Home Services / Total Connect Comfort”. At present they are two separate services. On and off maintenance for a month seems to indicate some substantial work to be done. But why not tell us what lies ahead?

  9. #149
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    Quote Originally Posted by G4RHL View Post
    Digging around I alighted on Honeywell’s page for Honeywell Home - https://www.honeywellhome.com/en/

    It seems they are developing a new and fresher approach and it will be peculiar if what we have in the Evohome system is not integrated into it.
    Price listed in dollars. Looks suspiciously like something for the US market ?

  10. #150
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    Did you get the email about planned maintenance?

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