Maintenance in progress for me in the UK this morning.
FB
Maintenance in progress for me in the UK this morning.
FB
I'm still getting "maintenance in progress" on my 'phone, but the website from my PC says in green "Service Fully Operational", but still does not log in.
Honeywell really do need to get their act together!
FB
It's frightening to think that we were once told that Evohome runs on the same cloud infrastructure as their alarm products!
Oh dear. The day it’s getting colder too and was thinking about turning my heating back on for home time.
Just phoned them. Problem with the servers they are trying to fix. :-(
I'm still getting "maintenance in progress" on my 'phone, but the website from my PC now says both:-
"Oops, an unexpected error has occurred. Please try again later" and
"Service Fully Operational", but still does not log in.
This is getting beyond a joke - the servers have been down now (13:48) for 4 hours.
FB
I can't correct the typo in the subject line !
Still down at 14:40 - FIVE hours !
Last edited by FullBore; 17th May 2019 at 02:40 PM.
Yes. The app will not let me in. I don’t get a reference to maintenance etc. From what others have said here they have found out Honeywell has issues. A big issue is not to tell their customers, a quick email to those affected is not rocket science, but then we are only the customers, we are not important.
Last edited by G4RHL; 17th May 2019 at 02:15 PM.
It looks as if the servers are up at last @ 15:35 accessed from my PC and from Android app.
So down just shy of six hours, with no notice to users - totally unacceptable.
FB
Last edited by FullBore; 17th May 2019 at 03:43 PM.
Apps back up but not actually changing the thermostats.