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18th May 2019, 07:05 AM
#291
Automated Home Guru
This morning, the app is showing correct temperatures of rooms but not the correct schedule temperature. Overriding the schedule from the app does work and as a schedule change occurs, the app then comes back into sync for that room.
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19th May 2019, 04:54 PM
#292
Automated Home Legend
I had the same problem with no access via iOS app but funnily enough control via Alexa was working OK. This surprises me as that's an external API 'user' too, just like the app.
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22nd May 2019, 11:33 AM
#293
Automated Home Guru
I'm away from home, but returning this afternoon.
I logged on the the on-line Windows program to turn the hot water on to get the "Updating your zone settings" message for 8 minutes.
I then tried the Android app. which once failed to update, but appeared to succeed at the second attempt.
It is most frustrating:-
To have no advance notice of pre-planned server downtime - there is no excuse for this
To have no notice & updates of unplanned server downtime. An email saying sever down, we hope it will be back up in nn minutes, and will advise you when service is restored.
Not to be able to rely on heating & hot water controls to work 100%
NJSS
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30th July 2019, 08:01 AM
#294
Automated Home Sr Member
Mine lost connection twice last night. Internet was fine. Anyone else?
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30th July 2019, 09:52 AM
#295
Automated Home Legend
Fine here.
Even though your internet was up your ISP might have been having routing / peering issues.
P.
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31st July 2019, 07:46 AM
#296
Automated Home Sr Member
App not working this morning.
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31st July 2019, 07:57 AM
#297
Automated Home Sr Member
Just tried the website and it's not working either. Tried via home wifi and Vodafone so unlikely to be at my end.
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31st July 2019, 08:00 AM
#298
Automated Home Sr Member
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31st July 2019, 08:29 AM
#299
Automated Home Guru
Just come back on for me a few seconds ago.
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7th August 2019, 07:32 AM
#300
Automated Home Sr Member
My heating system has lost communication at 7am again according to an email. Internet seems ok. :-(
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