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Thread: Evohome app broken

  1. #331
    Automated Home Lurker
    Join Date
    Sep 2019
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    1

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    I just called the support line and they confirmed that there is an issue with the login service. Unfortunately there is no eta for the fix and the support agent even told me that "Please call us again if it doesn't work after a week"

  2. #332
    Automated Home Legend
    Join Date
    Jan 2015
    Location
    NE UK
    Posts
    1,011

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    Quote Originally Posted by vanderwijk View Post
    I just called the support line and they confirmed that there is an issue with the login service. Unfortunately there is no eta for the fix and the support agent even told me that "Please call us again if it doesn't work after a week"
    Looking after customers is not in Honeywellís remit.

    I can log in OK this morning.

  3. #333
    Automated Home Jr Member
    Join Date
    Nov 2018
    Posts
    42

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    Down again due to planned maintenance. No notification prior.

  4. #334
    Automated Home Jr Member
    Join Date
    May 2017
    Posts
    15

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    Same here...

  5. #335
    Automated Home Lurker
    Join Date
    Oct 2019
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    The App is so unreliable that you canít depend on it so when you leave the house it renders a core feature pretty much useless.

    It hasnít seen an update in 11 months despite numerous basic feature requests people have asked to see.

    This makes me think they may kill it off and release a new product. Based on their customer service Iím not convinced a new product will be backwards compatible and weíll be left with an terrible, end of like product.

  6. #336
    Automated Home Sr Member
    Join Date
    Jan 2015
    Posts
    96

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    Slightly off topic, but has anyone had problems with IFTTT in relation to Evohome recently. While the geolocation normally works fine, I've seen a couple of instances where it's failed in the last couple of weeks.

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