I've chased them on Facebook and I still have an outstanding support ticket open for another problem they have promised to contact me about today but haven't heard back from them yet. I can only hope they are busy trying to fix the problems, but they can't have a very resilient server/network if this keeps happening.
Lucky I've still got an immersion heater I can switch on or we'd have no hot water!
Lucky I've still got an immersion heater I can switch on or we'd have no hot water!
Comment