Last week I noticed that the time on my evoHome touchscreen controller was incorrect but about 4 hours, and hence the heating didn't come on. The settings specified getting the date/time via WiFi so I checked my router, which had the correct time as it's configured to get it's date/time from the internet using NTP and pool.ntp.org. I've since configured the date time manually on the touch controller but I was wondering if anyone else had a similar issue and whether this is a known issue?
Incorrect time on evoHome Connected Controller
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Originally posted by JohnOC View PostLast week I noticed that the time on my evoHome touchscreen controller was incorrect [by] about 4 hours, and hence the heating didn't come on. The settings specified getting the date/time via WiFi so I checked my router, which had the correct time as it's configured to get its date/time from the internet using NTP and pool.ntp.org. I've since configured the date time manually on the touch controller but I was wondering if anyone else had a similar issue and whether this is a known issue?
If you wade through the pages in that, you will see that it describes that the time setting is a combination of UTC and a timezone offset that is determined by the location that you define in your Honeywell login. Having a four hour offset suggests that your Honeywell Location is set with the wrong timezone. Check your timezone on the "Edit location" button. But note that Honeywell does not use that timezone to define the daylight savings offset . For that, you would need to change the definition of your location (e.g. UK postcode or US zipcode) for Honeywell to be able to get your daylight savings time offset correct.Last edited by Edinburgh2000; 28 November 2018, 10:17 AM.
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I would reboot the controller. Every time I've had problems with the controller being out by a few hours (which has been several times now) the only solution has been to reboot it. And ensure that it connects back to Wifi correctly after the reboot, as the time will initially be wrong after a reboot until it has a chance to check online for the current date and time.
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Originally posted by Edinburgh2000 View PostHas your problem resolved itself (i.e. has your manual correction of the time stuck)? If not, and the EvoTouch has gone back to a four hour offset, have a look at this thread: https://www.wordpress-1219309-438749...g)-on-Evotouch
If you wade through the pages in that, you will see that it describes that the time setting is a combination of UTC and a timezone offset that is determined by the location that you define in your Honeywell login. Having a four hour offset suggests that your Honeywell Location is set with the wrong timezone. Check your timezone on the "Edit location" button. But note that Honeywell does not use that timezone to define the daylight savings offset . For that, you would need to change the definition of your location (e.g. UK postcode or US zipcode) for Honeywell to be able to get your daylight savings time offset correct.
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Originally posted by DBMandrake View PostI would reboot the controller. Every time I've had problems with the controller being out by a few hours (which has been several times now) the only solution has been to reboot it. And ensure that it connects back to Wifi correctly after the reboot, as the time will initially be wrong after a reboot until it has a chance to check online for the current date and time.
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