After Honeywell admitted that there had been crashing issues with their IOS app in Oct/Nov, this now seems to have been fixed (at least for me).
May I suggest that Honeywell consider doing the following in future: (as well as communicating with customers when there are known issues!)
Dear Customer,
I am pleased to say that we believe that we have fixed the crashing issues with our application, and the new version (vx.y.z) is available for download from he App Store now.
The issue was with a recent change to our handling of the API, and we apologies for the time that it has taken to remedy this.
Should you experience any other issues when using v x.y.z or later then please report these using this route (.........).
Thank you for your patience.
Regards,
Honeywell Support.
May I suggest that Honeywell consider doing the following in future: (as well as communicating with customers when there are known issues!)
Dear Customer,
I am pleased to say that we believe that we have fixed the crashing issues with our application, and the new version (vx.y.z) is available for download from he App Store now.
The issue was with a recent change to our handling of the API, and we apologies for the time that it has taken to remedy this.
Should you experience any other issues when using v x.y.z or later then please report these using this route (.........).
Thank you for your patience.
Regards,
Honeywell Support.
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