Hope someone can help.
First problem occurred today. Hot water has been turned on for a couple of hours but on the Evohome control panel and app the temperature is being reported as 22.0 degrees.
I also had some failed zone change alerts a few hours ago, which I assume is connected with this problem, but I'm not getting those now.
Temperatures all reporting OK from the HR92's.
Is there something I need to do with the BDR91 to reset it or rebind it?
The second problem I have is with the TotalConnectComfort web page where I log in and set temperatures/monitor Evohome from a browser.
This has been working fine for several years and suddenly a few weeks ago the page loads OK, I log in and can use it but after about 30minutes the page starts to constantly refresh, with the 'loading' message and I can't do anything other than close the webpage.
If I clear the cookies, it fixes the problem for a while but then goes back to constant refreshing. I get this on different browsers and different PCs in my house. Evohome support haven't been able to help and just said t must be something to do with my router settings. I've tried disabling the firewall and checking it's not preventing certain content from getting through, but haven't found anything to help.
I'm at a total loss as to know what to try next.
Edit - seems from another thread that others are having problems with temperatures mis-reported on the app. I think that's what's happening with mine as well because the controller is now reporting the correct water temp. but the app is still stuck on 22.0.
First problem occurred today. Hot water has been turned on for a couple of hours but on the Evohome control panel and app the temperature is being reported as 22.0 degrees.
I also had some failed zone change alerts a few hours ago, which I assume is connected with this problem, but I'm not getting those now.
Temperatures all reporting OK from the HR92's.
Is there something I need to do with the BDR91 to reset it or rebind it?
The second problem I have is with the TotalConnectComfort web page where I log in and set temperatures/monitor Evohome from a browser.
This has been working fine for several years and suddenly a few weeks ago the page loads OK, I log in and can use it but after about 30minutes the page starts to constantly refresh, with the 'loading' message and I can't do anything other than close the webpage.
If I clear the cookies, it fixes the problem for a while but then goes back to constant refreshing. I get this on different browsers and different PCs in my house. Evohome support haven't been able to help and just said t must be something to do with my router settings. I've tried disabling the firewall and checking it's not preventing certain content from getting through, but haven't found anything to help.
I'm at a total loss as to know what to try next.
Edit - seems from another thread that others are having problems with temperatures mis-reported on the app. I think that's what's happening with mine as well because the controller is now reporting the correct water temp. but the app is still stuck on 22.0.
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