Hi all,
I have just had EvoHome installed in my home (by an installer) and I am having more problems than I care for. I have searched through this site and can't see the same problem, but I do see similar things.
1. Some rooms never get up to temperature after the heating has been on for hours. I have 10 zones, mostly with 1 radiator in each. The zones which are set to 18c get up to temperature fine. Some of the rooms which are set to 21c never get above 18c. Only when I set the temp to 35c, do I see an increase in temperature. This is after maybe 2 or 3 hours of having the heat on. I have one room which never gets above 16.5c, it's a small bathroom/toilet with an uninsulated concrete floor - but I would have expected the boiler to be pumping heat continuously until it gets to temperature. It has a 1.5m external wall, all other walls are internal.It has a window which has secondary glazing. The heat loss should not be greater than the output from the radiator.
I have a 40Kw boiler, and at the time, I was pushing heat to only 6 of the 10 zones.
I do have a couple of radiators in the house which are not zoned. BUT, these are set to "frost", so there is little to no heat in these radiators.
2. Hot water temperature is showing online as "NaN". When I search for this term, I find nothing. When I search for "no hot water temperature", I am only seeing results for "wrong hot water temperature". Is this a signal issue? It was working when it was first installed, I could clearly see 47c.
3. This is probably linked to the above. My controller is showing the following errors:
COMMS FAULT
HEATING VALVE
ACTUATOR
Before purchasing EvoHome, I hired a RF test kit and found the sweet-spot for the relay, controller, and TRVs. When I test with the actual kit I have bought, I get a "good" signal from the Hot Water relay to the Controller (heating is working fine except point 1, so I did not test). So I know of no reason why there would be a COMMS FAULT.
In it is nigh on impossible for me to get the relay closer to the controller without drilling holes everywhere and going underneath the floor then drilling through concrete.
If the RF test (twice) was fine: what should I be telling my installer to look at?
Hot Water on the app and controller was showing as ON, but there was very little water, the return pipe to the hot water tank was not hot, and the relay was not showing as green. When I manually put it on, it would turn itself off after 30 seconds.
If any of this has been covered elsewhere and you have links, I am happy to read through to save covering old ground.
Thanks in advance.
I have just had EvoHome installed in my home (by an installer) and I am having more problems than I care for. I have searched through this site and can't see the same problem, but I do see similar things.
1. Some rooms never get up to temperature after the heating has been on for hours. I have 10 zones, mostly with 1 radiator in each. The zones which are set to 18c get up to temperature fine. Some of the rooms which are set to 21c never get above 18c. Only when I set the temp to 35c, do I see an increase in temperature. This is after maybe 2 or 3 hours of having the heat on. I have one room which never gets above 16.5c, it's a small bathroom/toilet with an uninsulated concrete floor - but I would have expected the boiler to be pumping heat continuously until it gets to temperature. It has a 1.5m external wall, all other walls are internal.It has a window which has secondary glazing. The heat loss should not be greater than the output from the radiator.
I have a 40Kw boiler, and at the time, I was pushing heat to only 6 of the 10 zones.
I do have a couple of radiators in the house which are not zoned. BUT, these are set to "frost", so there is little to no heat in these radiators.
2. Hot water temperature is showing online as "NaN". When I search for this term, I find nothing. When I search for "no hot water temperature", I am only seeing results for "wrong hot water temperature". Is this a signal issue? It was working when it was first installed, I could clearly see 47c.
3. This is probably linked to the above. My controller is showing the following errors:
COMMS FAULT
HEATING VALVE
ACTUATOR
Before purchasing EvoHome, I hired a RF test kit and found the sweet-spot for the relay, controller, and TRVs. When I test with the actual kit I have bought, I get a "good" signal from the Hot Water relay to the Controller (heating is working fine except point 1, so I did not test). So I know of no reason why there would be a COMMS FAULT.
In it is nigh on impossible for me to get the relay closer to the controller without drilling holes everywhere and going underneath the floor then drilling through concrete.
If the RF test (twice) was fine: what should I be telling my installer to look at?
Hot Water on the app and controller was showing as ON, but there was very little water, the return pipe to the hot water tank was not hot, and the relay was not showing as green. When I manually put it on, it would turn itself off after 30 seconds.
If any of this has been covered elsewhere and you have links, I am happy to read through to save covering old ground.
Thanks in advance.
Comment