Hello Guys.

Have you ever been in the situation when smart home device performed as not expected? Examples include malfunctioning of smart home technologies, unauthorised order of expensive products through devices with linked bank accounts, untimely software updates disrupting the technology functioning, cloud/system failures, private data leakage and etc.. My colleagues from Newcastle University (UK) and I are currently studying the behaviour of individuals who experienced discomfort after the use of smart home technology that did not meet expectations.

Please take part in the survey by following the link https://newcastlebusiness.eu.qualtri...070EdWCxdxg8Lz. The survey will take no more than 15 minutes and will be ANONIMOUS. If you would like to take part in the draw for the prize of £100, please leave your email address on the last page of this survey.

Potentially, the results of the study will be a milestone in the research on usersí perception, behaviour and consequences following the use of those technologies. There is a good chance that the results of the study will be published in the academic and practitionersí journals to inform both the academic community and industry.

I would highly appreciate your feedback. Thank you in advance.