Hi

This is being posted out on social channels.

We are experiencing intermittent issues with our services which affect some of our connected Smart Thermostats. In some cases users are unable to remotely change the temperature or register new devices. Partner integrations (such as IFTTT, Amazon, Google) may also be affected. Local operation is not affected.
Security and Water-related products are not affected by these issues. Our engineers are working to resolve this as soon as possible, we appreciate your patience.