Originally posted by DBMandrake
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The reason I called him was because I thought I had not done it right. It’s when I realised you install the HW relay first! He did not know that. Also I thought there were issues with the wiring but there weren’t. I found out later that why I had problems was the builder of my house for some reason had two live feeds for the central heating - one from a fuse marked “Central Heating” and the other from a fuse marked “Security System”!
This “authorised professionals” bit sounds more like an attempt to show the customer is important, not something that has generally fallen within Honeywell’s remit in the past and from other’s experiences with these authorised bods it would seem no check is made to ensure they are up to the job.
Thank goodness that within these pages there are some who know their stuff and have been really helpful to us all, we are grateful. It does not seem that Honeywell take on board and rectify the bugs and quirks they uncover.
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