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Thread: Evohome firmware 02.00.19.31 Beta Trial - Exclusive for Automated Home Members

  1. #861
    Automated Home Jr Member
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    Nov 2020
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    Just checked to be sure.

    If I remove the Honeywell Evohome wifi from the wallmount it gives no noise or message. It only shows a battery symbol (with a full battery).
    If I place it back the only thing happens is that the battery symbol disappears.

  2. #862
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    Quote Originally Posted by chrisgare View Post
    Interesting. Having experienced this issue since the launch of the first b/w generation of Evohome, this post prompted me to take the controller off the stand for many months. I immediately got a screen-sized message telling me to replace it on the stand as the battery charge was low. This looked like a completely new message I had not seen before? I usually then break apart the batteries to trigger the recharging cycle as indicated by the lightning flash icon in the top right-hand corner of the screen.
    That message has always been there but doesn't display until the battery is critically low.

    With good batteries with a full charge you should get about 3 hours with it off the stand with just the regular beep and otherwise still usable, then another 3 hours with the big red warning which blocks you from doing anything (but the heating system still runs) until it completely dies. So you should get about 6 hours in total where the heating system is still working.

    However, this time I immediately got the lightning logo when I put it back on the stand and it seems to be charging without the usual manual intervention.

    Is this just me and my poor memory or have things changed and improved?
    When there is a critical battery warning it triggers a full charge cycle without having to use the workaround.

  3. #863
    Automated Home Guru
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    Dec 2013
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    Thanks, Simon - the last sentence is new information for me!

  4. #864
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    Quote Originally Posted by DBMandrake View Post
    That message has always been there but doesn't display until the battery is critically low.

    With good batteries with a full charge you should get about 3 hours with it off the stand with just the regular beep and otherwise still usable, then another 3 hours with the big red warning which blocks you from doing anything (but the heating system still runs) until it completely dies. So you should get about 6 hours in total where the heating system is still working.When there is a critical battery warning it triggers a full charge cycle without having to use the workaround.
    I have never ever had the joy of 3 hours. Even with what are meant to be full6 charged batteries. 15 minutes is about the maximum. I suppose if I fully charged new batteries independently of the Panel and then put them in I will get the 3 hours, but if I simply remove the batteries with the owner off itís mount, then put them back and it charges them, 15 minutes is about it. No doubt the Panel never fully charges the batteries. I had this problem with the original Control Panel and of course with the currrent one.

  5. #865
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    Quote Originally Posted by G4RHL View Post
    I have never ever had the joy of 3 hours. Even with what are meant to be full6 charged batteries. 15 minutes is about the maximum. I suppose if I fully charged new batteries independently of the Panel and then put them in I will get the 3 hours, but if I simply remove the batteries with the owner off it’s mount, then put them back and it charges them, 15 minutes is about it. No doubt the Panel never fully charges the batteries. I had this problem with the original Control Panel and of course with the currrent one.
    If you're only getting 15 minutes the batteries are faulty or aren't being fully charged by the controller.

    I did a test not long after I got my system on the original batteries and it achieved 3 hours before the red warning screen and nearly 3 hours of red warning screen before it finally died.

    It boggles my mind that this charging bug still exists 6 years after the WiFi controller was released, either they don't care or the battery charging system is not firmware upgradable.

  6. #866
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    Quote Originally Posted by DBMandrake View Post
    If you're only getting 15 minutes the batteries are faulty or aren't being fully charged by the controller.

    I did a test not long after I got my system on the original batteries and it achieved 3 hours before the red warning screen and nearly 3 hours of red warning screen before it finally died.

    It boggles my mind that this charging bug still exists 6 years after the WiFi controller was released, either they don't care or the battery charging system is not firmware upgradable.
    I tried with fresh new fully charged batteries once and got a longer period. But these were batteries charged up externally. Relying on the Control Panel to fully charge batteries, even new ones, is a no no for me. It just don't happen. I shall run another test though to see if anything has changed.

  7. #867
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    Quote Originally Posted by G4RHL View Post
    I tried with fresh new fully charged batteries once and got a longer period. But these were batteries charged up externally. Relying on the Control Panel to fully charge batteries, even new ones, is a no no for me. It just don't happen. I shall run another test though to see if anything has changed.
    I have tried it. A pair of fully charged batteries, charged from zero to full lasted one hour four minutes when I took the panel off the charger and before the first bleep. Within a couple of minutes it then closed on me and needed to be put back on the panel. This wonít last of course. Eventually the batteries drain as the panel does not charge them for the reasons DPMandrake has already outlined.

  8. #868
    Automated Home Guru
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    Oct 2017
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    When I did a reset on mine, they lasted 2.5 hours and that’s with the original (2017) batteries. See this post: https://www.automatedhome.co.uk/vbul...ll=1#post45077

  9. #869
    Automated Home Ninja
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    Mar 2017
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    Quote Originally Posted by SplanK View Post
    I have just pinged them an email.... see what happens!
    Can you confirm which email or form you used? I have a customers who's needs updating.

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