Page 82 of 85 FirstFirst ... 3272777879808182838485 LastLast
Results 811 to 820 of 842

Thread: Evohome firmware 02.00.19.31 Beta Trial - Exclusive for Automated Home Members

  1. #811
    Automated Home Guru
    Join Date
    Apr 2016
    Posts
    115

    Default

    Quote Originally Posted by killa47 View Post
    My two penneth's worth is that if it wasn't for the likes of DBMandrake and other contributors who freely offer their unstinting detailed advice and knowledge - Honeywell/Resideo would be in deep pig sh.t for customer service and product support, reliability and improvement.

    I think Honeywell should put them on the payroll.
    If I had not found this forum, I would have returned the whole EvoHome system as not fit for purpose. I would not recommend it to the average homeowner unless they were into smart tech, had an exceptionally supportive installer and access to this forum.

  2. #812
    Automated Home Sr Member
    Join Date
    Aug 2019
    Posts
    50

    Default

    It was two years ago that I was looking to install a new heating system. I looked around as to what was available and opted for Evohome.
    Before I discovered this forum I gleaned most of my information from you tube (videos) They provided me with basic information but there is nothing very recent available.
    I wonder if Honeywell cant /wont provide decent information is there any one on this forum that can fill this void?

  3. #813
    Automated Home Legend
    Join Date
    Jan 2015
    Location
    NE UK
    Posts
    1,339

    Default

    Quote Originally Posted by killa47 View Post
    My two penneth's worth is that if it wasn't for the likes of DBMandrake and other contributors who freely offer their unstinting detailed advice and knowledge - Honeywell/Resideo would be in deep pig sh.t for customer service and product support, reliability and improvement.

    I think Honeywell should put them on the payroll.
    I agree with that 100%. Add Richard from the EvohomeShop to that list as well. He has been really helpful. This forum has been a mine of useful information and in the 6 years or so I have been a member, sometimes venting frustration, much has been learned by me. Indeed the comments have been a big reason to my now having committed to replacing my CH boiler with an Intergas one.

  4. #814
    Automated Home Legend
    Join Date
    Jan 2015
    Location
    NE UK
    Posts
    1,339

    Default

    Quote Originally Posted by anniesboy View Post
    It was two years ago that I was looking to install a new heating system. I looked around as to what was available and opted for Evohome.
    Before I discovered this forum I gleaned most of my information from you tube (videos) They provided me with basic information but there is nothing very recent available.
    I wonder if Honeywell cant /wont provide decent information is there any one on this forum that can fill this void?
    There are many very knowledgeable people here who have been "void filling" for some time. We are indebted to them.

    I can appreciate that any control system can be a little daunting to set up for those who are not techno or gadget freaks and help may be needed but if there is not a "freak" at home the installers ought to be able to do it. Thereafter the system needs to be simple to operate, the user interface of the app easy to look at and understand. I think Worcester Bosch's app for their smart system is more appealing to the none tech user. My wife would use it when I showed it to her, she never uses the Evohome app, but turns the dial on the TRV! I am a beta tester for another none Honeywell, non heating product, and their approach to users and customers is quite different. They appreciate the customer needs to be informed and for obvious reasons. I just don't know why there is this fear of being customer focussed with what is a great product in Evohome.

  5. #815
    Automated Home Jr Member DerekWilliamsUK's Avatar
    Join Date
    Jan 2018
    Posts
    25

    Lightbulb Evohome Training

    Not sure if this has been mentioned before, but this official Resideo 'evohome training' is worth a look. It is free to register and use.
    https://youlearn.honeywellhome.com/r...d=product-info

    evohome_Features.jpg

  6. #816
    Automated Home Jr Member
    Join Date
    Jan 2021
    Posts
    11

    Default

    Any idea how long the firmware rollout will take to complete? We still have 17.03.

  7. #817
    Automated Home Guru
    Join Date
    Jan 2016
    Location
    Harrogate, North Yorks
    Posts
    109

    Default

    Quote Originally Posted by Bilbomacuser View Post
    Any idea how long the firmware rollout will take to complete? We still have 17.03.
    I sent a PM to ally53 a few days back asking him exactly that question but not heard anything back yet. [The post by ally53 14th December refers]
    I asked 27th January if any forumites had received the update without requesting it but not seen any suggesting they had.
    So still hoping ally53 will respond and advise if and when Over The Air (OTA) roll out will start.

  8. #818
    Automated Home Guru
    Join Date
    Jan 2016
    Location
    Harrogate, North Yorks
    Posts
    109

    Default

    I have now received a PM response from ally53 in which he confirmed the following:
    " firmware is in approval stages for general release. Once approved, this will be a staged process which will be applied to a small percentage of the Evo population at a time to gain confidence that no negative effects are observed for the weeks following the firmware upgrade which may have been missed [during] quality testing, or only become apparent in a larger scale roll-out. Unfortunately I don't have much more details on timescales as this work falls under the responsibility of our connected team to handle "

    So I think the responsibility for firmware release firmly lies with the "connected team" - which I presume is a Honeywell/Resideo commercial-side operation.

    It would be good if a few users, once they have received the 02.00.19.33 OTA firmware version update (those not having requested same), could let us know on the forum.
    Last edited by killa47; 8th February 2021 at 10:40 AM.

  9. #819
    Automated Home Guru
    Join Date
    Apr 2016
    Posts
    115

    Default

    Firmware should be rolled out to most users just in time for the summer then?

  10. #820
    Automated Home Guru
    Join Date
    Apr 2016
    Posts
    115

    Default

    Quote Originally Posted by DerekWilliamsUK View Post
    Not sure if this has been mentioned before, but this official Resideo 'evohome training' is worth a look. It is free to register and use.
    https://youlearn.honeywellhome.com/r...d=product-info

    evohome_Features.jpg
    That’s okay for the enthusiast but would be good to have better instructions rolled out to the general public at the same time as the firmware update. Pdf by email?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •