I have had my Candy Washer Dryer for about 6 months now. It was very good the app allowed me to customise washing programs and gave me access to many more options. An update from May 2021 meant that my washer dryer disappeared from the app, so I had to go through the whole set up process again, not an easy task. Did this and it still doesn't work. Latest update as of 25/07/2021 (thats when I updated) still has the same problems. Can't connect to the Candy server to verify my machine. So the app is now useless and the washing machine is basically an expensive normal machine.
So any one out there thinking of buying a Candy or Hoover that is controlled via an app I wouldn't.
I have contacted Candy support, and they have not been very helpful at all.
I even asked them if I could be a beta tester for them, since its obvious there is no beta testing, but got no reply back from them after the standard automated response email.
Just wondered if anyone else was having problems with Hoover or Candy
So any one out there thinking of buying a Candy or Hoover that is controlled via an app I wouldn't.
I have contacted Candy support, and they have not been very helpful at all.
I even asked them if I could be a beta tester for them, since its obvious there is no beta testing, but got no reply back from them after the standard automated response email.
Just wondered if anyone else was having problems with Hoover or Candy
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