Hello,
I currently have a problem with my current convectional system- the heating kicks on and off okay, but if I switch both the heating and hot water on, everything shuts off. If I switch just the hot water on, nothing happens.
This wasn't a problem until a heating engineer just fitted a new motorised valve and pump, and it hasn't worked properly since! The system is old (20 years), and they recommended replacing it (and are claiming that as they recommended replacing it, they are not responisible and can't guarantee any work they did do) therefore them coming out to fix something that wasn't broke until they touched it is going to cost me.
I'm totally new to all this, so unsure if I'm being hosed, or if I'm expecting an unrealistic resolution.
Many questions!
Short term:
Is the problem likely to be the motorised valve or the on/off clock?
Long term:
What is a reasonable quote for fitting a replacement combi boiler and stripping out the old tanks, boiler etc?
Are combi boilers compatible with power showers?
General:
Is that standard practice for a company to indemnify themselves from work done, by stating "we recommended you to get a new one, so we're not responsible for what we did"?
I've just sponked £500 yesterday and am in a worse position than I started. I'm looking for a minimal cost to the short term problem as the whole thing is likely to be ripped out and replaced. Help!
I currently have a problem with my current convectional system- the heating kicks on and off okay, but if I switch both the heating and hot water on, everything shuts off. If I switch just the hot water on, nothing happens.
This wasn't a problem until a heating engineer just fitted a new motorised valve and pump, and it hasn't worked properly since! The system is old (20 years), and they recommended replacing it (and are claiming that as they recommended replacing it, they are not responisible and can't guarantee any work they did do) therefore them coming out to fix something that wasn't broke until they touched it is going to cost me.
I'm totally new to all this, so unsure if I'm being hosed, or if I'm expecting an unrealistic resolution.
Many questions!
Short term:
Is the problem likely to be the motorised valve or the on/off clock?
Long term:
What is a reasonable quote for fitting a replacement combi boiler and stripping out the old tanks, boiler etc?
Are combi boilers compatible with power showers?
General:
Is that standard practice for a company to indemnify themselves from work done, by stating "we recommended you to get a new one, so we're not responsible for what we did"?
I've just sponked £500 yesterday and am in a worse position than I started. I'm looking for a minimal cost to the short term problem as the whole thing is likely to be ripped out and replaced. Help!
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