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Thread: Rogue zone on app

  1. #1
    Automated Home Jr Member
    Join Date
    Oct 2014
    Posts
    23

    Default Rogue zone on app

    Iíve just setup an Evohome system with 10 HR92 over 9 zones. The controller shows them all ok but the app and the web show a tenth zone which has no information in the box except 2 dashes and which is set to 62 degrees.
    Any ideas as to whatís going on here?
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  2. #2
    Automated Home Jr Member
    Join Date
    Jan 2021
    Posts
    39

    Default

    Sounds like the same issue discussed here - https://www.automatedhome.co.uk/vbul...and-Web-Access

    You need to contact honeywell support and ask them to remove it for you

  3. #3
    Automated Home Legend
    Join Date
    Jul 2014
    Posts
    1,772

    Default

    Or just delete the location and repair the installation to the app.

  4. #4
    Automated Home Jr Member
    Join Date
    Oct 2014
    Posts
    23

    Default

    Quote Originally Posted by RedEarth View Post
    Sounds like the same issue discussed here - https://www.automatedhome.co.uk/vbul...and-Web-Access

    You need to contact honeywell support and ask them to remove it for you
    I did this last night, they replied to me this morning asking for a picture of the label on the unit, which I sent, and it was done a couple of hours later. Pretty impressive!

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