Rogue zone on app

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  • Ubarrow
    Automated Home Jr Member
    • Oct 2014
    • 24

    Rogue zone on app

    I’ve just setup an Evohome system with 10 HR92 over 9 zones. The controller shows them all ok but the app and the web show a tenth zone which has no information in the box except 2 dashes and which is set to 62 degrees.
    Any ideas as to what’s going on here?
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  • RedEarth
    Automated Home Sr Member
    • Jan 2021
    • 71

    #2
    Sounds like the same issue discussed here - https://www.wordpress-1219309-438749...and-Web-Access

    You need to contact honeywell support and ask them to remove it for you

    Comment

    • bruce_miranda
      Automated Home Legend
      • Jul 2014
      • 2307

      #3
      Or just delete the location and repair the installation to the app.

      Comment

      • Ubarrow
        Automated Home Jr Member
        • Oct 2014
        • 24

        #4
        Originally posted by RedEarth View Post
        Sounds like the same issue discussed here - https://www.wordpress-1219309-438749...and-Web-Access

        You need to contact honeywell support and ask them to remove it for you
        I did this last night, they replied to me this morning asking for a picture of the label on the unit, which I sent, and it was done a couple of hours later. Pretty impressive!

        Comment

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